Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Work History
Personal Support Worker
Harmanjeet Kaur
Spruce Lodge LTC Stratford, ON
04.2024 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive personal care.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Guided patients to restroom to support bladder and bowel relief requirements.
Recorded status and duties completed in logbooks for management.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Documented vitals, behaviors, and medications in client medical records.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Collaborated with healthcare professionals to develop customized care plans for individual patients.
Trained and coordinated work of new support workers.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Entrusted to handle confidential and sensitive situations in professional matter.
Completed regular check-ins and progress report for each client.
Education
Post Graduate Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2024
Skills
Mobility Assistance
Dementia Care
Personal Hygiene Assistance
Emotional Support
Patient Care
Privacy and confidentiality
Meal Planning
Nutrition Support
Recreational Activities
Client Relationship Management
Elderly Care
First aid and safety
Multitasking and Organization
ADL Assistance
Time Management
Respectful and Compassionate
Verbal and written communication skills
Daily living assistance
Strong Ethics
Problem-Solving
Documentation
Hoyer Lifting Equipment
PPE Usage
Behavioral Management
Flexible schedule and availability
Incident Reporting
Special Needs Care
Flexible Schedule
Compassionate communication
Behavior redirection
COVID-19 Safety Policies
Basic Housekeeping
Care Plan Management
Patient Management
Dependable and Responsible
Client documentation
Records Maintenance
Relationship Building
Supportive Companionship
Medication Administration
Direct Patient Care
English Fluency
Heavy Lifting
Nutrition knowledge
Medication and Appointment Reminders
Patient Assessments
Medical record-keeping
Care plan assessment
Progress Documentation
Records Management
Patient Companionship
Complex Problem-Solving
Case Management
Chronic Disease Management
Physical therapy support
First Aid Certification
Certified in CPR/AED
Personal Care Worker (PCW)
Fast Learner
CPR Certification
CPR/AED
Personal Care Worker
Critical Thinking
Emergency Response
Vitals Monitoring and Documentation
Ability to Lift
Bedside Care
Team Collaboration
Attentive to People
Clear Communication
Decision-Making
Problem Identification
Supportive Personality
Documentation and Recordkeeping
Medication Management
Caring Companionship
Light Housekeeping
Indirect Patient Care
Medical Records Management
Client Transportation
Housekeeping
Palliative Care
Housekeeping tasks
Compassionate Care
Cultural Sensitivity
Medication organization
Clinical Documentation
Community Integration
Assistive Technology
End of life care
Languages
English
Full Professional
Reading Books
I have a deep interest in literature, particularly in genres that expand my knowledge and provide personal growth. Recently, I read "Being Mortal" by Atul Gawande, a book that profoundly impacted my perspective on healthcare. Gawande, a practicing surgeon, discusses the limitations of medicine when it comes to aging and end-of-life care. The book highlights the importance of focusing on quality of life and personal dignity, rather than merely prolonging life at any cost. Through real-life stories and personal anecdotes, Gawande illustrates how a compassionate approach to care can make a significant difference in the lives of patients and their families. This book has been instrumental in shaping my understanding of palliative care and the importance of empathy and communication in the healthcare profession.
Another influential book I've read is "The Power of Habit" by Charles Duhigg. This book delves into the science of habit formation, explaining how habits work and how they can be changed. Duhigg presents a framework for understanding habits, known as the habit loop, which consists of a cue, routine, and reward. By examining case studies and scientific research, the book provides practical strategies for altering negative habits and developing positive ones. The insights gained from this book have not only been valuable in my personal life but also in my approach to patient care, as understanding behavior change is crucial in promoting healthy habits and improving patient outcomes.
These books have enriched my understanding of human behavior and the complexities of the healthcare system, aligning well with my studies and career goals in the field of Personal Support Work. They have reinforced the importance of empathy, effective communication, and the continuous pursuit of knowledge in providing high-quality care.
Timeline
Personal Support Worker
Harmanjeet Kaur
04.2024 - Current
Post Graduate Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning