Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Harveen Kaur

Calgary,AB

Summary

Administrator leader with two years of experience in proving support in real estate. Organized and dependable candidate with about two years of experience working in a fast food restaurant as a guest experience leader. Successful at working towards deadlines and offers excellent multi- tasking and problem solving skills. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dispatch and Freight Brokerage Specialist

Rai Dispatch Training
01.2024 - 02.2024
  • Booking loads and assigning it to drivers according to their availability.
  • Sending dispatch to drivers and tracking the vehicles.
  • Negotiating the rates of load with load brokers.
  • Processing and printing invoices and creating daily shipping logs.
  • Calculating the miles and preparing pay cheques.

Front Desk Administrator

Thapliyal & Rai Law Office
12.2022 - 02.2024
  • Serve as primary point of contact for clients, addressing inquiries, providing updates, and helping throughout the real estate process
  • Greeting and welcoming guests as soon as they arrive at the office and directing them to appropriate office/person
  • Answering, screening, and forwarding incoming phone calls
  • Scheduling appointments and updating calendars
  • Opening files in Unity, putting basic information, and maintaining number of files in MS Excel.

Legal Administrator

Chauhan & Gill Lawyers LLP
04.2022 - 11.2022
  • Sending reporting documents to banks and clients
  • Preparing signing packages and ordering Unity and LDD Software
  • Certification in dispatch and freight brokerage specialist
  • Solid written and verbal communication skills
  • Time-management skills, with the ability to prioritize tasks.

Warehouse Supervisor

Galaxy Home Furnishing
08.2021 - 01.2022
  • Responsible for all incoming and outgoing freight and supplies in the warehouse
  • Co-ordinate the warehouse furniture supply and to the showroom and document the details
  • Maintain and optimize inventory stock levels and identify obsolete and/or surplus stock.

Guest Experience Leader

McDonald's
11.2019 - 07.2021
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
  • Contributed to revenue growth by upselling the food items when appropriate during guest interactions.
  • Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
  • Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.

Education

Dispatch And Freight Brokerage Specialist -

Rai Dispatch Training
02.2024

Paralegal Studies -

Sheridan College
09.2020

Online Field practicum -

Loomba Legal Services
09.2020

Skills

  • Proficiency in Microsoft Office Suite, Unity, LDD, Avaal and Load Link
  • Solid written and verbal communication skills
  • Strong communication and time management skills

Certification

Dispatch and Freight Brokerage Specialist

References

Available upon request

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Dispatch and Freight Brokerage Specialist

Rai Dispatch Training
01.2024 - 02.2024

Front Desk Administrator

Thapliyal & Rai Law Office
12.2022 - 02.2024

Legal Administrator

Chauhan & Gill Lawyers LLP
04.2022 - 11.2022

Warehouse Supervisor

Galaxy Home Furnishing
08.2021 - 01.2022

Guest Experience Leader

McDonald's
11.2019 - 07.2021

Dispatch And Freight Brokerage Specialist -

Rai Dispatch Training

Paralegal Studies -

Sheridan College

Online Field practicum -

Loomba Legal Services

Dispatch and Freight Brokerage Specialist

Harveen Kaur