Harveen Kaur
Calgary,AB
Summary
Administrator leader with two years of experience in proving support in real estate. Organized and dependable candidate with about two years of experience working in a fast food restaurant as a guest experience leader. Successful at working towards deadlines and offers excellent multi- tasking and problem solving skills. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatch and Freight Brokerage Specialist
Rai Dispatch Training
2024.01 - 2024.02
- Booking loads and assigning it to drivers according to their availability.
- Sending dispatch to drivers and tracking the vehicles.
- Negotiating the rates of load with load brokers.
- Processing and printing invoices and creating daily shipping logs.
- Calculating the miles and preparing pay cheques.
Front Desk Administrator
Thapliyal & Rai Law Office
2022.12 - 2024.02
- Serve as primary point of contact for clients, addressing inquiries, providing updates, and helping throughout the real estate process
- Greeting and welcoming guests as soon as they arrive at the office and directing them to appropriate office/person
- Answering, screening, and forwarding incoming phone calls
- Scheduling appointments and updating calendars
- Opening files in Unity, putting basic information, and maintaining number of files in MS Excel.
Legal Administrator
Chauhan & Gill Lawyers LLP
2022.04 - 2022.11
- Sending reporting documents to banks and clients
- Preparing signing packages and ordering Unity and LDD Software
- Certification in dispatch and freight brokerage specialist
- Solid written and verbal communication skills
- Time-management skills, with the ability to prioritize tasks.
Warehouse Supervisor
Galaxy Home Furnishing
2021.08 - 2022.01
- Responsible for all incoming and outgoing freight and supplies in the warehouse
- Co-ordinate the warehouse furniture supply and to the showroom and document the details
- Maintain and optimize inventory stock levels and identify obsolete and/or surplus stock.
Guest Experience Leader
McDonald's
2019.11 - 2021.07
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Contributed to revenue growth by upselling the food items when appropriate during guest interactions.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
Education
Dispatch And Freight Brokerage Specialist -
Rai Dispatch Training
02.2024
Paralegal Studies -
Sheridan College
09.2020
Online Field practicum -
Loomba Legal Services
09.2020
Skills
- Proficiency in Microsoft Office Suite, Unity, LDD, Avaal and Load Link.
- Solid written and verbal communication skills
- Strong communication and time management skills
Certification
Dispatch and Freight Brokerage Specialist
References
Available upon request
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dispatch and Freight Brokerage Specialist
Rai Dispatch Training
2024.01 - 2024.02
Front Desk Administrator
Thapliyal & Rai Law Office
2022.12 - 2024.02
Legal Administrator
Chauhan & Gill Lawyers LLP
2022.04 - 2022.11
Warehouse Supervisor
Galaxy Home Furnishing
2021.08 - 2022.01
Guest Experience Leader
McDonald's
2019.11 - 2021.07
Dispatch And Freight Brokerage Specialist -
Rai Dispatch Training
Paralegal Studies -
Sheridan College
Online Field practicum -
Loomba Legal Services
Dispatch and Freight Brokerage Specialist
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