Carmelle Evans
Calgary,AB
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Brining strong work ethic and excellent organizations skills to any setting. Excited to begin a new challenge with a successful team.
Overview
23
23
years of professional experience
Work History
Receptionist
CIR Realty
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.handling deposit/commissions cheques and sending to appropriated office for processing
Receptionist
Springhill Chiropractic
09.2021 - 02.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Administrative Support IV
Tom Baker Cancer Centre (AHS)
02.2003 - 09.2021
- Highly organized professional
- Recognized by management for providing exceptional customer/patient care
- Able to handle all delegated tasks by prioritizing, problem solving and critical thinking
- Processing incoming mail, monitor office supplies and replenishment
- Answering multi-line phone System by ring and transferred callers to appropriate department or staff member
- Managing office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels using ordering systems Grand & Toy, Oracle & Data
- Accurate keyboarding 50 wpm
- Quality Assurance reports
- Providing excellent customer services through direct communication with clients and team members
- Excellent knowledge with medical programs Aria MO, Aria RO, Netcare, E-summit, Excel
Hospital Unit Clerk
Alberta Health Services
12.2002 - 02.2003
- Worked Casual Hospital Units 101, 71-72, 30-31, 42B
- Prepare patient charts
- Coordinated diagnostic tests, including collection of samples and transportation to scanning rooms
- Answering call bell from patients and directing to appropriate team members
- Answered unit calls and took messages for healthcare staff to maximize team productivity
- Prepared admissions charts
- Obtained and organized medical records for office visits and scheduled labs
- Provided clerical support to the Medical unit employees by copying, faxing and filing documents
- Kept reception area clean and neat to give visitors positive first impression
- Knowledgeable with computer systems Sunrise Clinical Manager, E-clinician, E-scheduler
Education
Certificate - Hospital Unit Clerk
Bow Valley College
Calgary, AB12.2002
Skills
- Administrative support
- Multi-line proficiency
- 50 wpm keyboarding
- Minimal Supervision
- Customer relations and communications
- Provides exceptional Patient care
- Transcribing orders
- Troubleshooting
REFERENCES
Available upon request
Timeline
Receptionist
CIR Realty
08.2023 - Current
Receptionist
Springhill Chiropractic
09.2021 - 02.2023
Administrative Support IV
Tom Baker Cancer Centre (AHS)
02.2003 - 09.2021
Hospital Unit Clerk
Alberta Health Services
12.2002 - 02.2003
Certificate - Hospital Unit Clerk
Bow Valley College
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