Hao Zhang
Winnipeg,MB
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Great communication skills, highly organized and proactive. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
6
6
years of professional experience
Work History
Product Advisor
Birchwood Infiniti
2023.10 - Current
- Built relationships with key clients, resulting in increased revenue and long-term partnerships.
- Identified opportunities for upselling additional products or services during interactions with existing customers, resulting in increased revenue generation.
- Collaborated closely with store management on the execution of successful luxury events aimed at enhancing brand awareness.
Partner Sales Representative
Invictus Automotive
2021.11 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Maintained up-to-date knowledge of industry trends and competitor activities to stay ahead in the market.
- Processed transactions accurately while maintaining a high level of customer service.
Travel Consultant
Daily Travel Agency
2021.09 - 2023.04
- Built strong relationships with clients through exceptional communication and personalized service.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
Assistant Secretary General
Hunan Association Of Refigeration
2018.05 - 2018.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
Education
Bachelor of Arts - Economics
University Of Manitoba
10.2019
Skills
- Customer and client relations
- Sales proficiency
- International customer relation
- English and Mandarin/Cantonese fluency
- Class 5 Driver License
- Verbal and written communication
- Microsoft Office Specialist: Excel Associate (Excel and Excel 2019)
- Microsoft Office Specialist: Word Associate (Word and Word 2019)
- Adobe Acrobat, Illustration, InDesign.
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Timeline
Product Advisor
Birchwood Infiniti
2023.10 - Current
Partner Sales Representative
Invictus Automotive
2021.11 - Current
Travel Consultant
Daily Travel Agency
2021.09 - 2023.04
Assistant Secretary General
Hunan Association Of Refigeration
2018.05 - 2018.07
Bachelor of Arts - Economics
University Of Manitoba
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