Mark Jose
Scarborough,Ontario
Summary
Achieved consistent sales targets at Thornhill Toyota by leveraging expert product knowledge and exceptional customer relations skills. Excelled in team collaboration and client needs assessment, significantly contributing to business growth. Demonstrated proficiency in sales expertise and verbal communication, ensuring high client satisfaction and repeat business.
Overview
26
26
years of professional experience
Work History
Product Advisor
Thornhill Toyota
06.2019 - Current
- Helped customers select and assist with purchase and leasing options of vehicle of their choice.
- Met sales targets consistently by actively pursuing new business opportunities and establishing rapport with current and potential clients.
- Assist other product advisors to help them perform to achieve team goals and targets
- Contributed to the continuous improvement of internal processes, procedures by providing valuable feedback and suggestions based on client interactions.
- Provided detailed product demonstrations to prospective clients, highlighting key features that aligned with their specific requirements.
Sales Representative
Dixie Ford
04.1998 - 04.2022
- Assisted customers in choosing vehicles that they would like and presenting sales and leasing options
- Generated additional sales opportunities with upselling business office products
- Was in a team that managed the company's current customer portfolio and was assigned to call customers to set appointments and have them come in and renew their current leased vehicles.
Sales and Leasing Representative
Dixie Toyota
04.2002 - 10.2018
- Primary duties were to help clients which vehicle to purchase and to assist them on financing and leasing options.
- I was tasked to handle general customer inquiries and complaints by offering them solutions to their concerns.
- Would also sell business office products to the customers to generate more revenue for the company and to support the financial service department
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
Bachelor Of Science - Tourism
University of Santo Tomas
Philippines High School -
Claret School of Quezon City
Philippines 1990
Skills
- Customer Relations
- Sales expertise
- Product Demonstration
- Team Collaboration
- Verbal and written communication
- Product Knowledge
- Client Needs Assessment
Languages
Tagalog
Full Professional
Timeline
Product Advisor
Thornhill Toyota
06.2019 - Current
Sales and Leasing Representative
Dixie Toyota
04.2002 - 10.2018
Sales Representative
Dixie Ford
04.1998 - 04.2022
Bachelor Of Science - Tourism
University of Santo Tomas
High School -
Claret School of Quezon City
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