Gisele Carpenter
Havre Boucher,NS
Summary
Support Worker offering over fourteen -years experience providing vulnerable individuals with care to improve quality of life. Warm and friendly professional committed to orchestrating support for indivduals dealing with various issues such as domestic violence, substance abuse and mental illness.
Overview
17
17
years of professional experience
Work History
Women's Support Worker
Antigonish Women's Resource Centre and Sexual Assault Services Association
Antigonish, NS
08.2017 - Current
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Provided emotional and practical support to vulnerable adults.
- Developed positive relationships with clients and maintained professional boundaries at all times.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Helped clients develop a plan to move forward positively in their lives.
- Provided advocacy services for clients during meetings with external agencies or professionals.
- Used active listening skills to cultivate client rapport and open communication.
Case Manager/Crisis Line Worker
Phoenix Youth Programs
Halifax, NS
06.2007 - 05.2015
- Provided case management services including intake, assessment, crisis intervention, and advocacy.
- Monitored client progress through regular follow-up.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Provided crisis intervention support for clients in emergency situations.
- Attended court hearings as a representative of the organization when needed.
Education
Child And Youth Care Worker - Child And Youth Care
Nova Scotia Community College Truro NS
Truro, NS06-2007
Bachelor of Arts - English and Psychology
Saint Mary’s University
Halifax, NS05-2002
High School Diploma -
New Glasgow High School
New Glasgow, NS06-1996
Skills
- Cultural Sensitivity
- Client Confidentiality
- Case Management
- Resource Navigation
- Suicide Risk Assessments
- Active Listening
- Oral and Written Communication
- flexibility
- Team Work
- empathy
Timeline
Women's Support Worker
Antigonish Women's Resource Centre and Sexual Assault Services Association
08.2017 - Current
Case Manager/Crisis Line Worker
Phoenix Youth Programs
06.2007 - 05.2015
Child And Youth Care Worker - Child And Youth Care
Nova Scotia Community College Truro NS
Bachelor of Arts - English and Psychology
Saint Mary’s University
High School Diploma -
New Glasgow High School
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