Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

GURNEET DHALIWAL

Surrey,BC

Summary

A reliable team player with excellent communication skills and the ability to adapt to changing situations. Known for being organized and dependable, successfully managing multiple priorities with a positive attitude. Demonstrates a willingness to take on additional responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Women's Support Worker

Cythera Transition House
09.2024 - Current

Currently hold a part time night position. Duties include but are not limited to; Provide support and assist women in transitioning into safe, supportive housing or other community programs and services. Performs intakes based on established criteria with referral to Shelter Case Worker and other appropriate resources and or shelters if they are not admitted. Provides referrals to community resources including housing supports, health, treatment, legal and financial needs. Liaise with other community resources and supports and external agencies as needed. Performs a variety of duties specific to the operation of an emergency shelter including bed-making, laundry, general clean-up of assigned areas and food prep.

Women’s Support Worker

Ishtar Women’s Resource Society
11.2021 - Current
  • Responsible for Screening/Intake of women and their families
  • Maintaining documents, resident records, and statistical information
  • Providing direct services to residents including but not limited to; support accessing housing, legal and financial assistance
  • Crisis Intervention, risk assessment and safety planning
  • Providing emotional support, goal setting, problem solving, and encouragement
  • Creating and maintaining a safe, secure environment for women and their children
  • Lastly, monitoring safety and security of residents

RCMP Front Counter Services

City of Surrey
08.2023 - 08.2023
  • Responsible for providing front counter services at the Surrey RCMP detachment
  • This includes performing moderately complex and diversified administrative support work involving the provision of information and assistance in various capacities to the public and other police agencies
  • Day to Day tasks include but are not limited to; taking enquiries, explaining rules, dealing with the public and multi-cultural clients
  • Duties include but not limited to receiving and processing application for police certificates and processing requests for criminal record searches for security clearance, employment and immigration purposes
  • Position requires liaison with staff, RCMP members and external parties in related to the work

RCMP Inventory Clerk

City Of Surrey
01.2022 - 09.2022
  • Responsible for maintaining, issuing, and accepting returns of inventory items and providing related Support
  • Required to record issuance and return of inventory items; track movement and order inventory items; enter law enforcement notifications and ensure members are notified
  • In addition, also required to prepare and maintain files, records, and documentation related to the work
  • The position requires liaison with staff, RCMP members, and external parties in related to the work

Radio Room Attendant

Commissionaires
11.2019 - 07.2021
  • Company Overview: Department of Fisheries & Oceans Canada
  • Managing the Control Room individually; providing Officers with CPIC results and running 10-26, 10-27, and 10-28 checks on possible suspects
  • Using advanced Radio Communication with Fisheries Officers in the province of BC
  • Also, using the 10 Codes extensively on a daily basis
  • Managing all reports that come in and forwarding them to the right department
  • (Environment Canada/Habitat)
  • Answering the phone to take, general public complaints and reports, then logging the reports into the system and forwarding them off to the appropriate authority
  • Working 12-hour shifts 45 days a week
  • Retaining a Secret Clearance
  • Also, I have extensive knowledge of the Criminal Code
  • Department of Fisheries & Oceans Canada

Cadet

RCMP
10.2017 - 12.2017
  • Company Overview: Depot (Training Academy)
  • Trained to be a police officer in the RCMP in the 6-month program
  • Trained tactically with firearms, Batons, and OC Spray
  • Retained Top Secret RCMP Clearance
  • Trained to use various RCMP Computer Programs
  • Depot (Training Academy)

Education

Social Services and Community Support Program -

Cambria College
Surrey, BC
01-2023

General Studies -

University of Manitoba
Winnipeg, MB
04.2016

High School Diploma -

Dakota Collegiate
Winnipeg, MB
01.2013

Skills

  • Versatile Team Player and Able to work Independently
  • Exceptional Customer Service Skills, People Skills
  • Advanced Computer Skills
  • Crisis intervention
  • Ability to adapt to any working environment
  • Ability to make tough decisions, and willing to have tough conversations

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • CPR/AED Certification
  • Non-Violence Crisis Intervention Certificate
  • Naloxone Training
  • WHIMIS
  • Food Safe

Timeline

Women's Support Worker

Cythera Transition House
09.2024 - Current

RCMP Front Counter Services

City of Surrey
08.2023 - 08.2023

RCMP Inventory Clerk

City Of Surrey
01.2022 - 09.2022

Women’s Support Worker

Ishtar Women’s Resource Society
11.2021 - Current

Radio Room Attendant

Commissionaires
11.2019 - 07.2021

Cadet

RCMP
10.2017 - 12.2017

Social Services and Community Support Program -

Cambria College

General Studies -

University of Manitoba

High School Diploma -

Dakota Collegiate
GURNEET DHALIWAL