Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Alexandrea Nicole Marion

Vancouver,BC

Summary

"We Rise, by Lifting others."

Helping others, Help themselves.When you help others, your life starts to have meaning and purpose. Real joy does not come from material possessions ,but from people. When we help others in need. With kindness and love, we get the riches of the universe, and the greatest of these is happiness.

This is how I live my life on a daily basis. Whether at work or in my personal life. I'm a dedicated Support Worker Inspired to help the most vulnerable people in our community who face multiple barriers and who are marginalized. Forming trusting relationships, providing client centred, compassionate trauma informed approach and guidance to clients in need. Organized, responsible, energetic, flexible, team player, multitasker.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Women's Support Worker

Atira Women's Resource Society
Vancouver , British Columbia
03.2021 - Current
  • Supported women and their family to reach individual goals, supporting independent progression and social skills.
  • Kept accurate log reports, stats/ CIR'S for management, and co- workers.
  • Entrusted to handle confidential information and sensitive situations in a professional matter.
  • Performed building safety checks, monitored security cameras, Health and Wellness checks.
  • One on one/ Group Conflict resolution.
  • Attended to emergency situations (I.E. overdose's , administered Narcan/Naloxone/CPR if necessary.) Alerting 911 of current situation.
  • Promoted community integration by providing emotional and social supports.
  • Built and maintained rapport with women and family members to facilitate trusting relationships.
  • Monitored clients' overall mental health and physical well-being. Reporting any significant changes, to the Program Manager, team mates and client's health care team.
  • Provided compassionate, non judgemental , caring, client-focused, trauma informed care to cultivate overall personal well-being.

Community Support Worker

WISH Drop In Centre Society
Vancouver, British Columbia
04.2019 - 12.2023
  • The Drop-In Program Assistant facilitates the safe and healthy functioning of the WISH Drop-In centre by building relationships with participants, maintaining the cleanliness of the space, and delivering basic needs and services to participants. Program Assistant works as a team to support the women within a trauma informed, harm reductive, participant centred approach. The Program Assistant represents the guiding principles of WISH by ensuring that each participant is treated with acceptance, caring, dignity and respect, in a non-judgmental manner.: • Providing basic needs services and support to a constant flow of participants who are street-based sex workers to ensure their access to food, showers, first aid supplies, harm reduction supplies, clothing/toiletries/makeup donations and other WISH programming. • Providing participants with referrals to services and supports outside of WISH. • Working as a team player with shift mates to make collective decisions (including ban recommendations), for the benefit and safety of participants, coworkers, and volunteers in the space. • Ensuring equal access to Drop-in services and resources to all participants in a non-judgmental, non-preferential way. • Responding to critical incidents with a trauma-informed lens by implementing immediate crisis intervention techniques in attempts to de escalate participants from anxious or otherwise triggered emotional states; other emotional supports; and/or medical or legal referrals as needed. • Providing emotional support to participants who have experienced a ‘bad date’ through active listening, debriefing, validating participants’ emotions, and throughout all shifts. needs. • Working to assess participants’ need for other services and provides them with information on helping organizations and professionals such as community service agencies, counsellors, legal aid lawyers, physicians and mental health services. Recommends appropriate services to participants. • Providing information and support on safety and violence prevention to participants to empower women to make safe and healthy choices for themselves.
  • . Modeling of appropriate centre behaviours as well as the mission, vision, and core values of WISH. • Performing first aid treatment as required. • Providing overdose prevention and response, and responding to critical incidents in order to maintain the safety of all staff, participants, and volunteers in the space. • Providing appropriate advocacy and support to the women by supplying information and referrals. • Maintaining positive and constructive working relationships with coworkers through teamwork, collaboration, and debriefing. • Actively participating in staff meetings and communicating with Drop-in leadership in a constructive way to best support participants and maintain the safety of the space. • Maintaining updated knowledge of relevant DTES and broader Vancouver resources, services, and service providers,

Family Support Worker

Aboriginal Mother Centre
07.2022 - 12.2022
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goa
  • Assisted in implementation of community support services in alignment with needs.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Liaised with community members, recommending resources and programs.
  • Produced crisis management and intervention plans for communities in need.


  • Took active role in client and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Monitored progress and documented clients mental and emotional health status changes to keep team and program manager updated.
  • Developed rapport to create safe and trusting environment for care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
  • Documented client progress in confidential files.
  • Provided clients with recommendations to community resources.
  • Provided complex crisis intervention and stabilization to patients in psychological distress.

Home Support Worker

PHS Community Services
Vancouver, British Columbia
10.2021 - 04.2022
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive information.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with daily living activities, running errands, and household chores.

Education

Vancouver Technical Secondary School
Vancouver, BC
06.1993

Skills

  • Documenting Incidents
  • Daily Logs
  • Clients Rights
  • Best Practices and Standards
  • Client Outreach
  • Organization
  • Community Integration
  • Medication Administration
  • Group Activities
  • Individual Sessions
  • Wellness Checks
  • Conflict De-Escalation
  • Developing Relationships
  • Emotional Support
  • Confidentiality
  • Client Advocacy
  • Community Outreach Programs
  • Client Education
  • Parenting Skills
  • Community Resources
  • Staff Meetings
  • Communications Strategies
  • Incident Management
  • Public Relations
  • Role Modeling
  • Effective Working Relationships
  • Data Security
  • Life Skills Education
  • Maintain Case Files

Certification

First Aide Certiifcate

MANDT

Non Violent crisis intervention Certificate

Timeline

Family Support Worker

Aboriginal Mother Centre
07.2022 - 12.2022

Home Support Worker

PHS Community Services
10.2021 - 04.2022

Women's Support Worker

Atira Women's Resource Society
03.2021 - Current

Community Support Worker

WISH Drop In Centre Society
04.2019 - 12.2023

Vancouver Technical Secondary School

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Alexandrea Nicole Marion