Deidra Desmoulin-Lalonde
Sault Ste Marie,ON
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Homeward Bound Indigenous Women's Support Worker
Indigenous Friendship Center's Homeward Bound Program
2023.06 - Current
- Assisted clients daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Utilized evidence-based practices to provide effective interventions for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Placement Student
Waabinong Head Start Family Resource Centre
2022.09 - 2023.04
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Ensured compliance with provincial regulations regarding licensing requirements, safety standards, and reporting obligations within the childcare setting.
- Assisted in the development of life skills for children, focusing on communication, social interaction, and daily living tasks.
- Managed challenging behaviors through crisis intervention techniques while maintaining a calm demeanor during high-stress situations.
- Provided safe and nurturing environments for children, ensuring their physical, emotional, and psychological needs were met.
- Collaborated with multidisciplinary teams to create comprehensive child support plans tailored to each child''s unique needs.
- Enhanced children''s emotional well-being by providing personalized support and individualized care plans.
- Promoted positive self-esteem among children by encouraging independence and praising accomplishments.
- Facilitated group activities for social skill development, fostering healthy relationships among peers.
- Maintained confidentiality of sensitive information regarding children and families in accordance with professional ethics guidelines and legal requirements.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
COVID-19 Screener
Sault Area Hospital
2020.03 - 2021.10
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.
- Oversaw in-person and curbside patient registration and processing.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
- Minimized wait times for patients by coordinating with healthcare professionals to optimize the flow of traffic during screenings.
Summer Camp Assistant
YMCA
2018.06 - 2018.09
- Implemented camp activities fostering physical, social, and emotional growth
- Enhanced activity strategies to help users of different ability levels engage in activities
- Supervised camper activities to address behavioural issues and promote fun, safety and inclusivity
- Planned weekly activities schedule for assigned group
Education
Bachelor of Social Work -
Algoma University
Sault Ste. Marie, ON04.2028
Social Service Work- Indigenous Specilization -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON04.2023
Skills
- Daily living support
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Life Skills Development
- Professional boundaries
- Cultural Sensitivity
- Community Integration
- Transcription and dictation
- Client Advocacy
- Knowledge of medical and psychiatric terminology
- Trauma Informed Care Framework
Certification
- Emergency First Aid CPR C + AED, 05/06/2025
- ASIST Training, 11/2025
- WHIMS, 10/2021
- Health and safety awareness, 10/2021
- Ontario Association Of Social Work- Engaging Children with Autism, 01/2023
- Ontario Association Of Social Work- Indigenous Approaches to Grief and loss, 02/2023
- Ontario Association Of Social Work- Beyond 'Getting Educated': Real Responses to the Calls to Action, 02/2023
- Ontario Association Of Social Work- Indigenous Expressive Arts in Practice, 03/2023
Volunteer Experience
- MMIWG2S+ March, Blank, Sault Ste Marie, ON, 02/2023, Created MMIWG2S+ signs, Created red dress and moose hide pins, Created Facebook page and email address, Collaborated with other student to create an infographic on topic
- MMIWG2S+ Round Dance, Blank, Sault Ste Marie, ON, 02/2023, Created information board for Waabinong and Jordan's Principle, Provided information board and registration forms for round dance, Kept Waabinong information area clean for visitors, Provided childcare to mothers at round dance.
References
Upon Request
Languages
English
Native or Bilingual
French
Professional Working
Ojibway
Professional Working
Timeline
Homeward Bound Indigenous Women's Support Worker
Indigenous Friendship Center's Homeward Bound Program
2023.06 - Current
Placement Student
Waabinong Head Start Family Resource Centre
2022.09 - 2023.04
COVID-19 Screener
Sault Area Hospital
2020.03 - 2021.10
Summer Camp Assistant
YMCA
2018.06 - 2018.09
Bachelor of Social Work -
Algoma University
Social Service Work- Indigenous Specilization -
Sault College of Applied Arts And Technology
- Emergency First Aid CPR C + AED, 05/06/2025
- ASIST Training, 11/2025
- WHIMS, 10/2021
- Health and safety awareness, 10/2021
- Ontario Association Of Social Work- Engaging Children with Autism, 01/2023
- Ontario Association Of Social Work- Indigenous Approaches to Grief and loss, 02/2023
- Ontario Association Of Social Work- Beyond 'Getting Educated': Real Responses to the Calls to Action, 02/2023
- Ontario Association Of Social Work- Indigenous Expressive Arts in Practice, 03/2023
Similar Profiles
Michaela SercombeMichaela Sercombe
Volunteer at Homeward Bound Cat SanctuaryVolunteer at Homeward Bound Cat Sanctuary
Tracey GreenTracey Green
Housing Advocate at Dove Homeward BoundHousing Advocate at Dove Homeward Bound
Nicholas HuttonNicholas Hutton
Volunteer at Homeward Bound RescueVolunteer at Homeward Bound Rescue