Gerald Garcia
Regina
Summary
Dynamic food service professional with a proven track record at Norwegian Cruise Line, excelling in customer service and efficient order processing. Recognized for enhancing guest experiences through tailored menu recommendations and maintaining high cleanliness standards. A quick learner and dedicated team player, committed to delivering exceptional dining experiences.
Overview
10
10
years of professional experience
Work History
Food Counter Attendant
Concorde Food Services
Regina, SK
03.2025 - Current
- Executed food preparation and service in strict compliance with health and safety standards.
- Managed cash register operations, ensuring accurate transaction processing and efficient handling of customer payments.
- Oversaw cleanliness of counter and dining areas to uphold a welcoming atmosphere.
- Guided customers in menu selection by offering tailored recommendations based on individual preferences.
Restaurant Waiter
Norwegian Cruise Line
Miami, FL
06.2016 - 03.2024
- Provided excellent customer service, ensuring satisfaction and timely assistance.
- Assisted in menu presentations, enhancing guest dining experience through effective communication.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
Education
Diploma - Practical Nursing
St. Augustine School of Nursing
Manila, PHSkills
Customer service
Accuracy and efficiency
Team player
Quick learner
Order processing
Inventory monitoring
Efficient multitasking
Inventory
Timeline
Food Counter Attendant
Concorde Food Services
03.2025 - Current
Restaurant Waiter
Norwegian Cruise Line
06.2016 - 03.2024
Diploma - Practical Nursing
St. Augustine School of Nursing