Fenny Patel
Calgary,Canada
Summary
Results-driven sales professional with a history of surpassing sales targets and delivering outstanding customer service. Skilled in inventory management, sales floor organization, and effective merchandising strategies, contributing to high performance in fast-paced retail settings. Recognized for meticulous attention to detail and efficiency, consistently achieving high-quality results under pressure.
Overview
4
4
years of professional experience
Work History
TECHNICAL SALES SPECIALIST
Rogers Communications
Calgary, Canada
08.2024 - Current
- Offered technical guidance on product features aligning with customer requirements.
- Formulated and applied technical sales plans to grow customer base.
- Partnered with marketing team to create effective promotional strategies for products and services.
RETAIL SALES SPECIALIST
Best Buy Canada
Mississauga, Canada
10.2022 - 07.2024
- Demonstrated proficiency in utilizing sales techniques such as cross-selling, upselling, suggestive selling, and product knowledge.
- Identified opportunities for increased sales by analyzing customer trends and preferences.
- Greeted customers warmly upon entering the store and offered assistance throughout their shopping experience.
- Delegated tasks efficiently amongst team members according to individual strengths and abilities.
GUEST EXPERIENCE LEADER
McDonalds
Mississauga, Canada
09.2022 - 07.2023
- Compiled daily, weekly, and monthly reports on guest experience metrics.
- Mentored and trained new team members in excellent customer service practices.
HUMAN RESOURCES MANAGEMENT TRAINEE
SMB Placement Solutions
Ahmedabad, India
06.2021 - 06.2022
- Developed strong organizational and time management skills while managing multiple projects simultaneously.
- Assisted with recruitment process by scheduling interviews, conducting background checks, and reviewing resumes.
Education
DIPLOMA IN HUMAN RESOURCES MANAGEMENT -
Sheridan College
Mississauga04.2024
Skills
- Employee training
- Management
- Effective time management
- Problem-solving competence
- Sales expertise
- Multitasking efficiency
- Product Knowledge Expertise
- Marketing Strategies
- Organizational Skills Development
- Teamwork and Collaboration
- Conflict Resolution Strategies
Linkedin Profile
www.linkedin.com/in/fennypatel
Timeline
TECHNICAL SALES SPECIALIST
Rogers Communications
08.2024 - Current
RETAIL SALES SPECIALIST
Best Buy Canada
10.2022 - 07.2024
GUEST EXPERIENCE LEADER
McDonalds
09.2022 - 07.2023
HUMAN RESOURCES MANAGEMENT TRAINEE
SMB Placement Solutions
06.2021 - 06.2022
DIPLOMA IN HUMAN RESOURCES MANAGEMENT -
Sheridan College
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