Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Sales Specialist
Realize Medical Inc
03.2019 - 01.2022
Developed opportunities for the sale of 3D VR modelling software into hospital departments, medical device companies and 3D print labs
Executed clear and logical plans to achieve overall sale objectives
Researched accounts, understood customers short and long-term needs and forecasted business opportunities
Promoted the company's image and software at business related events, such as SCAI, CSI, RSNA
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Contributed to team success by sharing best practices, collaborating on projects, and mentoring junior colleagues.
Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
Developed the company business by connecting with KOLs in Cardiology, Oncology, Radiology, Neurosurgery, Maxillofacial surgery
Coordinated and met with medical device company heads for partnership discussions
Assisted surgeons with conference talks using company software
Assisted hospitals in promoting company software
Worked with centers on feedback to improve software development
Enhanced customer satisfaction by providing timely and accurate technical support during the sales process.
Negotiated contracts successfully, securing favorable terms while adhering to company policies and guidelines.
Established strong client relationships through excellent communication skills and product demonstrations.
Exceeded sales targets by consistently meeting and surpassing customer expectations for product performance.
Educated customers on product features and benefits, tailoring explanations to their specific requirements with clear examples.
Territory Manager
Occlutech GmbH
08.2015 - 03.2019
Successfully engaged all targeted accounts as well as developed and executed a clear and logical plan to achieve overall Territory sales objectives in Congenital & Structural Heart
Developed and implemented strategies to maximize my territory and company objectives, including researching key sales areas to determine the most impactful opportunities in my Territory
Managed over 100 accounts within North American territory.
Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Mentored junior sales professionals on best practices in relationship-building techniques, contributing positively to team performance metrics.
Performed monthly stock count as per company policy
Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
Nursing District Coordinator
Carefor Health & Community
11.2005 - 02.2015
Enhanced district programs by implementing strategic initiatives and coordinating with stakeholders.
Conducted regular site visits to monitor progress towards established goals, offering feedback and support as needed.
Ensured client and service provider information is accurate and up-to-date in the scheduling database
Developed and managed budgets, ensuring optimal allocation of funds to support district goals.
Verified visit confirmations from field staff and processes in a timely manner
Coordinated district-wide events and activities, fostering a sense of unity among schools and communities.
Communicated to CCAC regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
Led efforts in updating curriculum materials and instructional tools, aligning them with state standards and educational best practices.
Contributed to the principles of customer-focused service and continuous quality improvement
Established partnerships with community organizations to provide additional resources and support for students in need.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Bachelor of Science - Nursing Studies
ST. LAWRENCE COLLEGE
Brockville, ON
04.2020
Health And Science - Health And Community Services
Algonquin College
Ottawa, ON
04.2018
Business Management - Business Management
Algonquin College
Ottawa, ON
05.2016
Skills
Deal Closing
Key Account Management
Strategic Partnerships
Solution selling
Sales process optimization
Sales Training
Pipeline Management
Territory Management
Direct Sales
Technical Presentations
Contract Negotiations
Software Sales
Hardware Sales
Client Relationship Management
Face-to-face communication
Lead prospecting
Lead Generation
Trade show representation
Contract Preparation
Sales Quota Achievement
Planning and coordination
Relationship Building
Pharmaceutical sales
Staff Training
Product and Service Sales
Customer Technical Support
Sales closing
Business Development
Account development
Revenue Generation
Contract Negotiation
CRM Software
Contract Terms Determination
Medication and IV administration
Medication Administration
Direct Patient Care
Patient Assessments
Documentation and Charting
Strong Clinical Judgment
Patient education and counseling
Team Collaboration and Leadership
Customer Relationship Management
Multitasking and Organization
Sales expertise
Decision-Making
International Trade Regulations
Cross-cultural communication
Multilingual Proficiency
Operations Management
Capacity Planning
Accomplishments
Supervised team of 85 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Produced 60% increase in YTD revenue on individual accounts.
Resolved product issue through consumer testing.
100% success rate with developing start-up businesses
Trained and developed teams for start-ups
Certification
CPR & First Aid
CSP - Certified Sales Professional
Delirium in Older Adults - Registered Nurses' Association Certification
Depression in Older Adults - Registered Nurses' Association Certification
Dementia in Older Adults - Registered Nurses' Association Certification
CM - Certified Manager Certification
CSE - Certified Sales Executive
Business Development & Team Building
Extracurricular Activities
Nepean Hotspurs Soccer Community Leader/Volunteer Youth Program Leader/Educator
Languages
English
Native or Bilingual
Arabic
Professional Working
Kurdish
Native or Bilingual
Timeline
Technical Sales Specialist
Realize Medical Inc
03.2019 - 01.2022
Territory Manager
Occlutech GmbH
08.2015 - 03.2019
Nursing District Coordinator
Carefor Health & Community
11.2005 - 02.2015
Bachelor of Science - Nursing Studies
ST. LAWRENCE COLLEGE
Health And Science - Health And Community Services
Senior Team Member-Rapid Prototyping at Realize Incorporated (https://realizeinc.com/)Senior Team Member-Rapid Prototyping at Realize Incorporated (https://realizeinc.com/)