Sagar Panjwani
Castlegar,BC
Summary
Enthusiastic Sales and Business Development professional with expertise in communication and negotiating. Skilled in building customer relationship and understanding customer needs. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue.
Overview
9
9
years of professional experience
Work History
Technical Sales Specialist
Drop Sprockets
09.2023 - Current
- Driven sales and business development strategies to attain revenue and profit objectives
- Developed and executed the sales strategy that resulted in a 20% increase in the profit margin & 35% increase in the yearly sales
- Cultivated robust relationships with new and recurring clientele, distributors, and external sales teams
- Responsible for product pricing of any new item creation on an ongoing basis
- Negotiated pricing agreements with customers, considering volume discount, contract terms, and revenue goals
- Collaborated seamlessly with cross-functional departments, including engineering, production, and finance, to ensure the harmonious execution of sales activities aligned with the business plan
- Served as a liaison between Engineering and Sales, guaranteeing alignment between company products/services and market demand
- Addressed customer inquiries, serving as the final point of escalation, while ensuring utmost satisfaction for customers and the company
- Increased sales by offering advice on purchases and promoting additional products
- Worked closely with engineering and production team to address RMA-related issues and implemented improvements to the RMA process to streamline operations and enhance customer satisfaction.
Inside Sales Associate
Drop Sprockets
10.2021 - 08.2023
- Generated and dispatched thorough technical specifications to potential buyers alongside product quotations, ensuring clarity and precision in all correspondence
- Managed incoming inquiries via telephone and email, providing guidance to customers, verifying information, and inputting details into database
- Actively promoted sales to existing clients and supported team for onboarding the new customers through cold calling efforts
- Demonstrated effective communication skills in addressing and informing the customers about delays in order shipments.
Sales Associate
The Source, Bell
04.2021 - 05.2023
- Guided customers through purchase and appropriately resolved conflict or customer service issues in positive manner resulting in high level of client satisfaction
- Assisted with training new employees on sales procedures
- Cultivated relationships with new and existing customers to drive sales
- Introduced promotions and sale opportunities, enticing customers
- Developed in-depth understanding of product line and was able to effectively communicate features and benefits to customers.
Sales Associate/Cashier
Canadian Tire
01.2019 - 01.2021
- Provided customer assistance with product search product related question
- Completed inventory calculations, replenished, and organized inventory with accuracy and efficiency, and provided outstanding customer service
- Collaborated on new and innovative merchandise display set-ups.
Manufacturing Sales Professional
Ashirwad Textiles
04.2015 - 08.2019
- Handled customer inquiries, complaint resolutions, billing queries and payment extension requests
- Generated leads through cold calling, email campaigns
- Established and maintained relationships with key clients and stakeholders.
Education
Post Graduate Diploma in Business Management -
Selkirk College
Castlegar, British Columbia04.2021
Bachelors of Business Administration -
Gujarat University
Ahmedabad, Gujarat04.2018
Skills
- Profit and Revenue-Generating Strategies
- Communications Strategy
- Account Growth
- Offer Negotiations
- Business Development and Planning
- Goals and Performance
- Team Oriented
- Analytical Problem Solver
- Ability To Multitask
- Sales Training
Timeline
Technical Sales Specialist
Drop Sprockets
09.2023 - Current
Inside Sales Associate
Drop Sprockets
10.2021 - 08.2023
Sales Associate
The Source, Bell
04.2021 - 05.2023
Sales Associate/Cashier
Canadian Tire
01.2019 - 01.2021
Manufacturing Sales Professional
Ashirwad Textiles
04.2015 - 08.2019
Post Graduate Diploma in Business Management -
Selkirk College
Bachelors of Business Administration -
Gujarat University
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