Ezgi Namli
Toronto,ON
Summary
Highly-motivated employee with over 5 years in progressive leadership roles including practical experience with team development, community and customer building, and sales expertise. Strong oral and written communication skills developed in leadership roles on a university campus and in retail/work environments. Exceptional organizational skills demonstrated through the ability to multi-task under pressure and thrive in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Toronto Blue Jays
Toronto , ON
06.2022 - 09.2022
- Enthusiastically greeted and interacted with fans in a helpful, respectful, and timely manner; attended to their needs to deliver the ultimate fan experience
- Maintained appearance and organization of the sales floor by restocking merchandise and general cleaning
- Processed sales transactions on the POS, balanced the cash register and organized sales reports as necessary
- Enforced inventory controls; including preserving and maintaining the condition of merchandise, adhering to loss prevention guidelines, and completing cycle counts with precision.
Beauty Advisor/Cashier
Sephora
Waterloo , ON
06.2021 - 12.2021
- Assisted customers with product selection, providing information on products, services, and promotions
- Worked with clients on the front end to provide a friendly and efficient cash wrap experience
- Ensured all client needs were met and remained diligent in addressing client concerns
- Kept clients up to date on rewards status and exceeded company goals for daily rewards card sign-up
- Assisted in the background with operations to ensure product was shelved and stocked for clients to shop.
Brand Ambassador
Aerie
Toronto , ON
07.2019 - 01.2021
- Performed sales duties in store, including POS, opening, closing, cleaning, stocking, facing and product knowledge
- Drove sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Recommended optimal merchandise based on customer needs and desires
- Maintained the knowledge of current promotions, exchange guidelines, payment policies
Cashier/Sales Associate
DavidsTea
Toronto , ON
11.2017 - 02.2018
- Operated cash registers, managed financial transactions, and balanced drawers
- Actively worked to increase customer traffic and reach sales goals through sampling and community initiatives
- Maintained store aesthetic by cleaning, stocking, organizing, and following merchandising plans
- Stayed up to date with product knowledge, company launches and campaigns
Education
Bachelor of Science - Kinesiology
Wilfrid Laurier University
Waterloo12.2024
Skills
- Customer Service
- Sales Goals Attainment
- Merchandising
- Teamwork and Collaboration
- Smart Serve (2024)
- Standard first aid/CPR (2025)
- French certificate (2019)
- NCCP (2020)
Timeline
Sales Associate
Toronto Blue Jays
06.2022 - 09.2022
Beauty Advisor/Cashier
Sephora
06.2021 - 12.2021
Brand Ambassador
Aerie
07.2019 - 01.2021
Cashier/Sales Associate
DavidsTea
11.2017 - 02.2018
Bachelor of Science - Kinesiology
Wilfrid Laurier University
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