Kevin Panesar
Ingersoll,ON
Summary
Customer service and sales professional with a commitment to continuous improvement and growth in the retail sector. Demonstrated success in mentoring teams to enhance performance and achieve sales targets. Skilled in delivering exceptional customer experiences and leading teams to drive results.
Overview
4
4
years of professional experience
Work History
Sales Associate
Toronto Blue Jays - Jays Shop (Rogers Center)
08.2022 - Current
- Achieved recognition as Employee of the Month - "Stadium Star" - for [June 2023] for outstanding or contributions, to sales performance, teamwork, leadership, and customer service excellence
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
Food Service Worker
Harveys
05.2021 - 07.2022
- Completed daily recovery tasks to keep areas clean for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in restaurant operations, stock procedures and customer services.
Education
Business Technology Management -
Toronto Metropolitan University
Toronto, ON04.2026
High School Diploma -
St.Marcellinus
Mississauga, ON06.2022
Skills
- Customer Service
- Credit/Debit and Cash Transactions
- Employee Training
- Policies and Procedures
- Problem Solving
- Product Recommendations
- Work Task Prioritization
- Leadership development
- Multitasking Strengths
- Social Perceptiveness
- Time Management
- Stocking and Replenishing
- Conflict Resolution
- Retail Store Operations
- Store Opening and Closing
Languages
English, Punjabi
Timeline
Sales Associate
Toronto Blue Jays - Jays Shop (Rogers Center)
08.2022 - Current
Food Service Worker
Harveys
05.2021 - 07.2022
Business Technology Management -
Toronto Metropolitan University
High School Diploma -
St.Marcellinus
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