Kevin Panesar
Ingersoll,ON
Summary
Dedicated customer service and sales enthusiast with a strong drive for professional growth, actively pursuing opportunities to expand experience within the retail sector. Proven ability to mentor and elevate team performance. Proficient worker with a focus on driving sales, delivering exceptional service, and providing effective team leadership.
Overview
2
2
years of professional experience
Work History
Sales Associate
Toronto Blue Jays - Jays Shop (Rogers Center)
08.2022 - 10.2023
- Achieved recognition as Employee of the Month - "Stadium Star" - for [June 2023] for outstanding or contributions, to sales performance, teamwork, leadership, and customer service excellence
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
Food Service Worker
Harveys
05.2021 - 07.2022
- Completed daily recovery tasks to keep areas clean for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in restaurant operations, stock procedures and customer services.
Education
Business Technology Management -
Toronto Metropolitan University
Toronto, ON04.2026
High School Diploma -
St.Marcellinus
Mississauga, ON06.2022
Skills
- Customer Service
- Credit/Debit and Cash Transactions
- Employee Training
- Policies and Procedures
- Problem Solving
- Product Recommendations
- Work Task Prioritization
- Leadership development
- Multitasking Strengths
- Social Perceptiveness
- Time Management
- Stocking and Replenishing
- Conflict Resolution
- Retail Store Operations
- Store Opening and Closing
Accomplishments
I successfully maintained an average of 80% across all of my courses, which enabled me to make the honor roll while simultaneously playing on the St.Marcellinus varsity boys baseball team. I also played for the Mississauga North Baseball Association for 6 years.
Languages
English
Native or Bilingual
Punjabi
Professional Working
Timeline
Sales Associate
Toronto Blue Jays - Jays Shop (Rogers Center)
08.2022 - 10.2023
Food Service Worker
Harveys
05.2021 - 07.2022
Business Technology Management -
Toronto Metropolitan University
High School Diploma -
St.Marcellinus
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