Kendra Carson
Bowmanville,ON
Summary
Loyal, approachable, and motivated team member dedicated to providing exceptional customer service. Proficient in Microsoft Word and Excel, detail-oriented with exceptional communication and project management skills. Recognized for handling multiple tasks effectively and efficiently in fast-paced environments. Proactive approach to identifying and addressing issues, always optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Toronto Blue Jays
08.2021 - Current
- Assist thousands of Blue Jay fans in a helpful, respectful and timely manner
- Communicate product features, promotions, available services, and relevant club information
- Maintain appearance of the sales floor and ensure all merchandise is displayed in a visually appealing and profitable manner
- Process sales transactions on the POS
- Stock merchandise before and after each event
- Set up and take down kiosk merchandise
- Prepare merchandise with Security tags
- Warehouse – Fulfillment of Orders, Cycle Counts & Annual Physical Inventory Audit, Organize & maintain inventory of packing materials (bins, boxes, pallets, supplies, etc.)
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Maple Leafs Sports & Entertainment
10.2021 - 08.2022
- Assist Toronto Maple Leaf fans in a helpful and friendly manner when purchasing merchandise
- Set up and take down kiosk merchandise in a timely manner
- Maintain a clean and organized display of merchandise and work space
- Process sales transactions on the POS
- Stock merchandise before and after the game
Pro Shop Attendant
Bowmanville Golf & Country Club
05.2018 - 08.2021
- Schedule tee-off times, maintain cart inventory, and book tournaments
- Accept cash and credit payments for green fees, cart rentals, and pro shop merchandise
- Provide detailed information to telephone, in person, and e-mail inquiries
- Create and post notifications to Members and Guests
- Update maintenance records and monthly statistics data entry
- Payroll, order office supplies, and other office duties as required
- Maintain Cleanliness
- Monitor guest's use of golf carts and golf course rules and etiquette
- Provide training for new employees
Education
Diploma with Honours - Hospitality and Tourism
St. Lawrence College
Kingston, ON04.2018
Ontario Scholar - Specialist High Skills Major – Arts
Clarington Central Secondary School
Bowmanville, ON06.2015
Skills
- Point Of Sale Software Proficiency
- Visual Merchandising Experience
- Establishing Connections
- Stocking and receiving
- Customer assistance
- Product knowledge
- Detail-Oriented Data Input
- Cross-Functional Collaboration
- Fluent in English
- Calm demeanor
Timeline
Retail Sales Associate
Maple Leafs Sports & Entertainment
10.2021 - 08.2022
Retail Sales Associate
Toronto Blue Jays
08.2021 - Current
Pro Shop Attendant
Bowmanville Golf & Country Club
05.2018 - 08.2021
Diploma with Honours - Hospitality and Tourism
St. Lawrence College
Ontario Scholar - Specialist High Skills Major – Arts
Clarington Central Secondary School
Similar Profiles
Kevin PanesarKevin Panesar
Sales Associate at Toronto Blue Jays - Jays Shop (Rogers Center)Sales Associate at Toronto Blue Jays - Jays Shop (Rogers Center)
Daniel GirmaDaniel Girma
Security at Toronto Blue JaysSecurity at Toronto Blue Jays
Hailey ChapmanHailey Chapman
Office Services Manager at Toronto Blue JaysOffice Services Manager at Toronto Blue Jays