Summary
Overview
Work History
Education
Skills
Certification
Hobbies/Interests
Timeline
Generic

Emma Peters

Burlington,ON

Summary

Passionate and energetic student looking to expand work experience and is always committed to learning and improving every day. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Maru Bistro
12.2022 - 01.2024
  • Working as a server; responsible for food running, bussing, taking and entering orders into POS, and general server duties; Extensive menu and cuisine knowledge; Bar experience crafting cocktails, and pouring wine/beer; Cultivated relationships with regular customers; able to manage a full section on busy days; taking and preparing takeout orders; some host duties as well, including seating guests, answering phone calls, setting up reservations.

Server

GyuKaku
09.2022 - 11.2022
  • Working as a server; responsible for food running, taking and entering orders into the POS, bussing, extensive menu knowledge, grill change and maintenance, bar duties, some food preparation, and answering to other customer inquiries.

Server/Hostess

Joe Bird
03.2022 - 11.2022
  • Work as a server responsible for taking and entering orders, running food, knowledge of menu and drinks, bussing, and answering to other customer inquiries; managed full table sections on busy days and rotated tables quickly; work as a host included seating and assisting guests, ensuring sections and balanced and rotated through, bussing, answering phone calls and setting up reservations, taking wait list names and contacting guest, and answering to customer inquiries.

Commercial surety analyst

Aon Canada
04.2016 - 09.2016
  • Responsible for invoicing, account receivables, bond delivery, and general client service and inquiries; ensured communication between broker and client and broker and underwriter; kept balance of accounts receivables and ensured payments; clerical work including file archiving and record keeping; Event hosting for clients and underwriters.

Analyst

Aon Canada
09.2016 - 08.2021
  • Summer student internship; responsibilities included insurance certificate processing, record keeping, archivals, and some accounts receivables.

Cashier

McDonald’s Canada
02.2013 - 04.2016
  • Drive-thru, cash, and customer service duties.

Education

Advanced Diploma - Computer Systems Technology

George Brown College
Toronto, ON
04.2024

Diploma - Visual Arts

Sheridan College
04.2016

High School Diploma -

MM Robinson High School
Burlington, ON
06.2014

Skills

  • Smart Serve Certification
  • Microsoft office (Exel, Word, Powerpoint, etc)
  • Point of sales systems
  • Menu Memorization
  • Dining Customer Service
  • Cash Handling
  • Excellent written and verbal communication skills
  • Proficient knowledge of restaurant software/POS including TouchBistro and OpenTable
  • Account receivables systems
  • C, Python, Javascript programming languages
  • HTML/CSS
  • Computer hardware/computer building
  • Proficient in popular graphic design programs (Photoshop, Clip Studio, Procreate)
  • Excellent teamwork skills and ability to collaborate and problem solve

Certification

RIBO

Smart Serve Certified


Hobbies/Interests

  • Art and graphics design (Traditional + Digital)
  • Programming
  • Computer building
  • Plant-based cooking and baking
  • Competitive gaming
  • Writing (fiction)
  • Woodwind instruments

Timeline

Server

Maru Bistro
12.2022 - 01.2024

Server

GyuKaku
09.2022 - 11.2022

Server/Hostess

Joe Bird
03.2022 - 11.2022

Analyst

Aon Canada
09.2016 - 08.2021

Commercial surety analyst

Aon Canada
04.2016 - 09.2016

Cashier

McDonald’s Canada
02.2013 - 04.2016

Advanced Diploma - Computer Systems Technology

George Brown College

Diploma - Visual Arts

Sheridan College

High School Diploma -

MM Robinson High School

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Emma Peters