Ability to provide top-notch customer service in a fast-paced environment with a positive attitude and ability to work well under pressure with all restaurant staff
Greeted guests as they entered, and put them on a waiting list as necessary
Provided guests with menus and answered any initial questions
Seated guests at tables or in waiting areas
Assigned guests to tables they preferred, while keeping table rotations in mind so that servers received the right number of customers
Engaged with guests to ensure they were happy with food and service
Responded to complaints and helped to resolve them
Answered phone calls, took reservations and answered questions
Had a great knowledge of the menu and was able to provide good choices to customers
Helped with other positions in the restaurant as needed
Provided great customer service
Managed and organized Expo during busy hours
Performed dedicated cleaning duties throughout the restaurant
Teachers Assistant
The Dance Station Inc.
01.2015 - 01.2018
Prepared and organized training assistant for dancers based on individual needs and goals
Help children during shoe changes, bathroom or water breaks
Hand out props or set up items to be used in class
Keeps an eye out for potential hazards like untied shoe laces or poor spacing/awareness while children are dancing
A source of positive and enthusiastic energy in the class
Keep students on task and focused
Offer encouragement to dance students during the class
Help to line up students and to keep them in line
Lead or participate in choreography/recital dances
Answer basic questions that parents may have
Work seamlessly with lead teacher by anticipating his/her needs so that together we can provide a fun and supportive learning environment for younger dancers
Makes corrections
Assists struggling dancers
Corrects students who are misbehaving or not following instructions
Shift Leader
The Chopped Leaf
Responsible for managing small teams of staff to ensure duties performed are accurate and report any concerns/problems to management
Prepare, portion, serve food and take customer orders
Responsible for Cash out and opening and closing restaurant
Handle customer complaints and maintain customer satisfaction
Prepare catering and large party orders and deliveries
Assigned shift roles
Education
Bachelor of Science - Nursing
University of Ottawa
Ottawa, ON
06-2025
Secondary School -
Dr. Frank J. Hayden
06.2021
Skills
BLS – HCP Certification
SMART Serve Certification
Leadership Training at Halton Region Police Headquarters
Certification
Certified Babysitter
References
Debra Silas, Director of Marketing, Questor Financial Group, (905) 407-8449
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club
Director of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf ClubDirector of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf Club