RUTA DEFAT
Toronto,Canada
Summary
Experienced server with a strong work ethic and commitment to exceptional dining experiences. Demonstrated ability to multitask effectively in high-pressure environments while ensuring customer satisfaction. Smart Serve Certified and adaptable to diverse restaurant settings. Proven track record of delivering superior guest service in high-volume establishments.
Overview
7
7
years of professional experience
Work History
Server
Stacked Pancake House
Toronto
10.2025 - Current
- Delivered high-quality breakfast service with attention to speed and guest satisfaction
- Recommended menu items, upsold add-ons, and handled cash/card payments
- Maintained cleanliness and food safety standards in dining area
- Trained and supported new staff during onboarding
Server
Denny's
Toronto
01.2019 - 10.2025
- Managed multiple tables during peak hours with strong multitasking skills
- Handled customer orders, bills, and special requests using POS system
- Resolved guest concerns quickly to ensure positive experiences
- Worked closely with kitchen and front-of-house team to streamline service
Server
Paramount Middle Eastern Kitchen
Toronto
01.2019 - 01.2022
- Provided warm and efficient service in a busy Middle Eastern restaurant
- Recommended dishes based on dietary needs and guest preferences
- Ensured timely delivery of food and maintained up-to-date menu knowledge
Education
Bachelor of Business Administration - Project Management
George Brown College
Toronto, ON06.2026
Skills
- Hospitality and guest engagement
- POS system proficiency
- Smart Serve certification
- Menu knowledge and upselling
- Fast-paced service delivery
- Team collaboration and communication
Languages
English, Full Professional Proficiency
Timeline
Server
Stacked Pancake House
10.2025 - Current
Server
Denny's
01.2019 - 10.2025
Server
Paramount Middle Eastern Kitchen
01.2019 - 01.2022
Bachelor of Business Administration - Project Management
George Brown College
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