Yuri Fridegotto
San Diego
Summary
Sales/Hospitality Professional with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Allegro Ristorante
San Diego, CA
03.2024 - Current
- Cultivated warm relationships with regular guests.
- Balanced excellent guest service with efficient task completion by multitasking effectively throughout each shift.
- Assisted guests in Selecting high ticket chef's highlights and wine selections.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Assistant Manager
Toscana Ristorante
Brentwood, CA
02.2020 - 12.2023
- Performed in a team system in this local neighborhood staple restaurant, Considered to be one of the jewels of classic Italian dining in Los Angeles for more than 30 years.
- Enhanced Guest satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily highlights and premium menu items with the utmost Tact, Style and Salesmanship.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Showcased extensive knowledge of wine and menu items, offering adept recommendations to suit individual preferences.
Server
Piccoli Ristoranti
Venice, CA
02.2022 - 08.2023
- Assisted and working as a front of the House Server in both of their Locations. Headed by Michelin Star Recipient Chef Antonio Mure. Contributed in a team-oriented system for evening fine dining service as well as Special Events, requiring solid knowledge and great salesmanship, assisting guests with the very extensive and unique boutique wine list.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
Project Manager
Mangissima Italian Edibles
Los Angeles, CA
02.2016 - 04.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned and designed full lifecycle of product development, from concept through Launch.
- Coordinated Logistics, Staffing, R & D, Marketing, as well as retail and sales of product rollouts.
Corporate Events Captain
Porsche Experience Center
Carson, CA
04.2017 - 10.2018
- Organized successful corporate events to increase brand awareness and revenue.
- Managed and trained a select Staff for Porsche's Private Corporate Events and Dinners.
- Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
- Increased corporate event sales by developing and implementing effective sales strategies.
Floor Manager
BAR PINTXO
Santa Monica, CA
01.2014 - 01.2015
- Managed a Traditional Spanish tapas and pintxo bar headed by Michelin Starred Chef Joe Miller. Developed a team oriented sales and service system, assisting to improve guests experiences and increase revenue.
- Developed strong and lasting rapport to improve guest service and retain valued clients.
- Supervised closing tasks and end of the day sales reports.
Server/Floor Manager
SOR TINO RISTORANTE
Brentwood, CA
01.2009 - 01.2012
- Performed as a Server/Floor Manager within a team system in this high-end local neighborhood restaurant which is part of the Agostino Sciandri group.
- Responsible for guests' service, Dinner and wine Recommendations.
- Demonstrated strong multitasking skills by managing multiple tables/tasks simultaneously while always looking to improve service quality.
Server
IL PASTAIO RISTORANTE
Beverly Hills, CA
01.2010 - 01.2012
- Worked in this fast paced eatery right in the heart of Beverly Hills, known for being one of the busiest places in all of Los Angeles, catering to a quite demanding star studded clientele.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Education
Hospitality and Restaurant Management -
California Culinary Academy San Francisco
San Francisco, CA01.2005
Skills
- Public relations
- POS
- Guest services
- Training & development
- Hospitality
- Wine knowledge
- Restaurant management
- Customer service
- Time management
- Leadership
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Sales techniques
- Suggestive selling
- Foreign language proficiency
- Italian
- Spanish
- Portuguese
- Customer relationship building
- Customer engagement
- Networking
- Up-selling
- Closing techniques
Certification
Food Handler Certification
Timeline
Server
Allegro Ristorante
03.2024 - Current
Server
Piccoli Ristoranti
02.2022 - 08.2023
Server/Assistant Manager
Toscana Ristorante
02.2020 - 12.2023
Corporate Events Captain
Porsche Experience Center
04.2017 - 10.2018
Project Manager
Mangissima Italian Edibles
02.2016 - 04.2021
Floor Manager
BAR PINTXO
01.2014 - 01.2015
Server
IL PASTAIO RISTORANTE
01.2010 - 01.2012
Server/Floor Manager
SOR TINO RISTORANTE
01.2009 - 01.2012
Hospitality and Restaurant Management -
California Culinary Academy San Francisco