Eki Jenifer Omoruyi
Ottawa,ON
Summary
Collaborative and enthusiastic administrative client service professional with proven experience in the wealth management, insurance, and sales industry. Committed to offering top-tier service to clientele through extensive study, and practical learning. Possessing the relevant knowledge and skills required to add value to a world-class institution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Assistant
Valcore Planning Solutions - Manulife Wealth
2023.10 - 2024.01
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Handled account opening tasks, meeting scheduling and front desk operational duties.
- Assisted advisors by readily supplying materials and information to conduct portfolio reviews.
- Addressed queries and complaints via phone, email and general office correspondence.
- Influenced creation of office social media and event calendar, fostering abetter work culture
Administrative Assistant
RBC DS, Menard Kinkaid Private Wealth
2022.11 - 2023.05
- Managed all administrative tasks relating to account opening, closing, and modifications.
- Organized team and branch social events for over 40 people, collaborating with colleagues and stakeholders.
- Supported marketing team by onboarding team members to company website, and managing client communications page.
- Planned and promoted community outreach events for ONE group using specialized marketing campaigns.
Assistant
Sun Life Advisor, Joel Scheel
2021.09 - 2022.11
- Maintained high level of professionalism and providing excellent customer service to clients and leads.
- Assisted advisor in growing their practice by booking appointments via phone or email.
- Prepared documentation delivered confidential through certified servers.
- Managed industry related tools like Salesforce, SVI-App, Advisor Hub, Hearsay, One drive and Outlook.
Cashier
Shoppers Drug Mart
2021.02 - 2021.10
- Provided excellent customer service and positively engaged with all customers.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Tommy Hilfiger
2019.05 - 2020.12
- Managed cash register, handling over 100 transactions daily, ensuring revenue is accurate.
- Maintained decent store layout by strategically displaying merchandise to increase sales.
- Achieved 90% of sales target for 6 consecutive months.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Graduate Diploma - Project Management
Algonquin College
Ottawa, ONGraduate Diploma - Event Management
Algonquin College
Ottawa, ONBachelor of Science - Communications
Benson Idahosa University
Benin City, NigeriaSkills
- Office Administration
- Social media marketing
- Proficiency in Microsoft Office Suite
- Event planning & coordination
- Time management
- Customer Relations
- Organizational skills
- Data Entry
- Exceptional verbal and written communication in English
Affiliations
- ABLE2: Support for People with Disabilities - Auction Coordinator, EiTM Planning Committee
- Nigerian Canadian Association of Ottawa - Event Coordinator for Community Events
Certification
Canadian Investment Funds Course - Dealing Representative
Timeline
Marketing Assistant
Valcore Planning Solutions - Manulife Wealth
2023.10 - 2024.01
Administrative Assistant
RBC DS, Menard Kinkaid Private Wealth
2022.11 - 2023.05
Assistant
Sun Life Advisor, Joel Scheel
2021.09 - 2022.11
Cashier
Shoppers Drug Mart
2021.02 - 2021.10
Sales Associate
Tommy Hilfiger
2019.05 - 2020.12
Graduate Diploma - Project Management
Algonquin College
Graduate Diploma - Event Management
Algonquin College
Bachelor of Science - Communications
Benson Idahosa University
Canadian Investment Funds Course - Dealing Representative
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