Amelia Stacey

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Responded to customer requests for products, services, and company information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Participated in training programs to enhance product knowledge and customer service skills.
• Exhibited high energy and professionalism when dealing with clients and staff.

Executed sandwich artistry duties with very low occurrence of errors.

• Trained team members to prepare sandwiches and other items according to instructions.
• Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
• Organized work areas to foster efficiency and model exceptional kitchen etiquette.
• Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
• Interpreted food order slips per shift to prepare food according to customer orders.
• Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.

• Confirmed appointments, communicated with clients, and updated client records..
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered central telephone system and directed calls accordingly.

• Responsibilities included picking baskets of strawberries for customers to purchase. Also helped customers out in the field picking berries for themselves.