Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Edwin Torres

Edwin Torres

Whitehorse,Canada

Overview

10
10
years of professional experience

Work History

Rural and Suburban Mail Carrier

Canada Post
06.2024 - Current
  • Project a positive and courteous manner when dealing with customers face-to-face
  • Be adept at sorting, collecting and delivering mail items, in a safe and timely manner
  • Acquire and maintain knowledge of local infrastructure including roads, customers and delivery receptacles
  • Ensure mail is safely secured in their possession
  • Process various CPC products and services (Change of Address Notification, Damaged Mail, Items Delivered Bill (IDB) and others)
  • Wear Canada Post identification while on delivery and ensure its visibility while delivering and collecting mail from customers
  • Lift and carry items up to 50 lb/22.7 kg
  • Have experience in making deliveries and operating a motor vehicle in all kinds of weather and traffic conditions

Aircraft Groomer

Air North, Yukon's Airline
08.2023 - 06.2024
  • Stocking the aircraft with supplies and our famous, freshly prepared food
  • Working as a team to exceed our impeccable standards of cleanliness of the aircrafts
  • Ensuring the safety and security of goods accepted and delivered
  • Helping maintain Air North's exemplary on-time performance
  • Making sure proper procedures are followed when driving and delivering food to the aircraft
  • Restocking supplies in the storehouse and keeping every items organized
  • Organizing lost and found items from the aircraft

Food Counter Attendant / Delivery Expert

Domino's Pizza
04.2022 - 01.2024
  • Take customers order and payments via phone or over the counter
  • Prepare, make, cut and serve pizza and other products
  • Organize inventory
  • Maintain store cleanliness
  • Handling of dispatch and assigning duties to drivers
  • Handling minor customer complaints
  • Organize and pack delivery orders accordingly
  • Deliver products safely and on time

Market Researcher

Convergys
Manila, Philippines
11.2014 - 11.2018
  • Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
  • Gathered opinions from customer experiences from various fields including but not limited to shopping, leisure and lifestyle.
  • Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
  • Scheduled interview appointments with respondents and created multiple questionnaires before commencing data collection.
  • Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.

Education

Bachelor - Banking And Finance Minor in Service Management

Polytechnic University of the Philippines
Manila
04.2015

Skills

  • Customer service
  • Food service
  • Customer support
  • Delivery Expert
  • Kitchen and food safety
  • Filing and Book Keeping

Languages

English
Professional Working

Certification

Driving Licence, Class 5

Timeline

Rural and Suburban Mail Carrier

Canada Post
06.2024 - Current

Aircraft Groomer

Air North, Yukon's Airline
08.2023 - 06.2024

Food Counter Attendant / Delivery Expert

Domino's Pizza
04.2022 - 01.2024

Market Researcher

Convergys
11.2014 - 11.2018

Bachelor - Banking And Finance Minor in Service Management

Polytechnic University of the Philippines

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Edwin Torres