Susan Wilson

Please accept this as an expression of interest for the position posted. I meet all of the position requirements and quickly can grasp the processes used in your office to be efficient at assisting clients when they make contact. I have been in customer facing roles a good majority of my working career and enjoy assisting the clients especially with information needed or assistance with their concerns.

Professional with solid experience in logistics and mail delivery, equipped to manage routes efficiently and ensure timely deliveries. Strong focus on team collaboration and adaptability to changing needs. Reliable, organized, and skilled in customer service, route planning, and handling mail with care. Known for dependability, excellent communication, and results-driven approach.

• WSIB levels 1, 2, 3
• Workers Health and safety Center – level 1 health and safety
• Workers Health and safety Center- level 1 facilitator
• Canadian Union of Postal workers – facilitator training
• Canadian Union of Postal workers – formal grievance and arbitration training
• Canadian Union of Postal workers – human rights for leaders training
• Canadian Union of Postal workers – conflict resolutions and mediation training
• Canadian Union of Postal Workers – health and safety training
• Canada Post Corporation - WHMIS
• Canada Post Corporation - first aid training
• Canada Post Corporation – Local Joint Health and Safety Committee training
• Canada Post Corporation – Peer Mentoring trainer
• OMVIC
• TICO in progress
• Hold a valid G license and a M2 license

• OFL and CLC general resolution committees for conventions
• PFAC (patient family advisory council) for the Wellington Health group 2018 to 2022
• East Luther Grand Valley Police Services board 2016 to 2019