Jenni Kroot
South Augusta
Summary
Developed excellent time management and customer service skills in fast-paced, route-based environment. Gained proficiency in navigating various routes and managing deliveries efficiently. Looking to transition into new field, leveraging these transferrable skills for impactful results.
Overview
16
16
years of professional experience
Work History
Rural Suburban Mail Carrier
Canada Post
Brockville, Smiths Falls, Spencerville
11.2010 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Accounts Payable Clerk
Green Things Landscaping
Brockville
03.2015 - 05.2016
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Administrator and Event Coordinator
Brockville And District Chamber Of Commerce
Brockville
05.2009 - 11.2010
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Provided accounting and clerical assistance to accounting department.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Assisted with reconciliations and customer communications.
Education
Post Graduate Certificate - Event Planning
Algonquin College
Ottawa, ON05.2008
Hospitality Management
Algonquin College
Ottawa, None05.2007
Skills
- Time management
- Payment posting
- Bank deposits
- Financial reporting
- Microsoft Excel
- Attention to detail
- Customer relations
- Database entry
- Bookkeeping
- Payroll
- Spreadsheet development
- Event coordination
Timeline
Accounts Payable Clerk
Green Things Landscaping
03.2015 - 05.2016
Rural Suburban Mail Carrier
Canada Post
11.2010 - Current
Administrator and Event Coordinator
Brockville And District Chamber Of Commerce
05.2009 - 11.2010
Post Graduate Certificate - Event Planning
Algonquin College
Hospitality Management
Algonquin College