Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Dion Dharmaraja

Surrey,BC

Summary

Positive and adaptable, equipped with foundational IT knowledge and technical skills. Familiar with programming languages and network fundamentals, excelling in troubleshooting and problem-solving. Dedicated to leveraging these abilities to drive efficient solutions and support IT operations.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Cashier/Sales Associate

Real Canadian Superstore
Kamloops, British Columbia
07.2023 - 12.2024
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.

Test Administrator

Pearson VUE
Kamloops, British Columbia
06.2022 - 08.2023
  • Provided exceptional customer service to students and faculty, addressing inquiries related to test scheduling and logistics.
  • Streamlined registration processes for students, ensuring timely access to essential testing information.
  • Facilitated a calm testing atmosphere by effectively addressing any issues or concerns during exams.
  • Supported students with special needs by coordinating accommodations according to established guidelines.

Intern

SLASSCOM
Colombo, Sri Lanka
01.2022 - 06.2022
  • Supported forum members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within the Sri Lanka IT industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared reports to assist senior staff.

Education

Diploma - Computer Science

Thompson Rivers University
Kamloops, BC
09.2022 - Current

High School Diploma -

Kerevat National High School
Papua New Guinea
01.2018 - 10.2019

Skills

Desktop technical support

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Accomplishments

  • Collaborated with team of 3 in the development of a restaurant rating app.
  • Achieved website building proficiency by completing a MVC project with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier/Sales Associate

Real Canadian Superstore
07.2023 - 12.2024

Diploma - Computer Science

Thompson Rivers University
09.2022 - Current

Test Administrator

Pearson VUE
06.2022 - 08.2023

Intern

SLASSCOM
01.2022 - 06.2022

High School Diploma -

Kerevat National High School
01.2018 - 10.2019

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Dion Dharmaraja