Dynamic Customer Care Executive with a proven track record of enhancing workplace communication and coordination to drive efficiency and customer satisfaction. Highly adaptable to new software and programs, leveraging strong technical skills to streamline processes. Exceptional written and verbal communication abilities complement a keen aptitude for problem-solving, ensuring effective resolution of customer inquiries and challenges. Committed to fostering positive relationships and delivering outstanding service in fast-paced environments.
Hi, I’m
Navdeep Vinaik
Clerk
Regina,Canada
Summary
Overview
3
years of professional experience
Work History
Real Canadian Superstore
Clerk
04.2025 - Current
Job overview
- Merchandising
- Helping customers with finding products.
Real Canadian Superstore
Personal Shopper
09.2023 - 04.2025
Job overview
- Handling cash counter.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
Teleperformance
Customer Care Executive
09.2022 - 06.2023
Job overview
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Took ownership of customers issues to follow problems through to resolution.
- Mentored new hired staff and helped them in understanding their role.
Education
Saskatchewan Polytechnic College
Post Grad Certificate from Financial Services
04.2025
University Overview
Saskatchewan Polytechnic College
Post Grad Certificate from Business Management
04.2024
University Overview
Punjab University
Bachelors from Commerce
06.2022
University Overview
Skills
- Billing
- Cash handling
- Customer satisfaction
- Verbal and writing communication
- Quality control
- Operations support
- Problem Solving
- Proofreading
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clerk
Real Canadian Superstore
04.2025 - Current
Personal Shopper
Real Canadian Superstore
09.2023 - 04.2025
Customer Care Executive
Teleperformance
09.2022 - 06.2023
Saskatchewan Polytechnic College
Post Grad Certificate from Business Management
Punjab University
Bachelors from Commerce
Saskatchewan Polytechnic College
Post Grad Certificate from Financial Services
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