Cori DeJeet

General Motors, OnStar

• Managed daily operations, mentoring a team of 15 to 20 agents within a demanding call center environment.
• Created key performance indicators to evaluate team performance.
• Motivated team members through recognition programs and performance-based incentives to maximize sales.

Scotian Glen Camp, Nova Scotia.

• Ensured health and safety compliance for campers and staff during summer camp.
• Administered and documented medication during meals.
• Executed immediate medical attention, and performed thorough health checks for campers and colleagues.
• Confirmed incident and accident reports were completed and updated for every camper assessment, injury, and illness.
• Managed inventory levels of health products and first-aid supplies.

The Salvation Army, Glace Bay Citadel

• Managed all aspects of the Christmas Kettle Campaign, one of Canada’s largest and most recognizable annual charitable events, which supports a wide range of Salvation Army programs.
• Demonstrated volunteer management throughout daily Kettle Campaign operations, while balancing multiple priorities as part of everyday ministry.
• Organized meetings with stakeholders for continued campaign partnership success.
• Developed community-based programs for the Glace Bay Citadel under The Salvation Army's mission, vision, and values.
• Cultivated relationships with church members and people from the community; provided spiritual support, assistance, and encouragement to clients.

Bell Aliant.

• Established promotional activities that drove engagement and sales.
• Fostered relationships with media outlets and influencers to secure coverage and promote brand awareness.
• Collaborated with sales teams to create tailored presentations for potential clients, enhancing conversion rates.

Rogers

• Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
• Educated customers on product features and benefits.
• Engaged with clients and actively listened to their needs to recommend the best products and services.

• Created sales and marketing strategies for The President’s Choice Financial MasterCard brand.
• Demonstrated coaching through regular one-on-one mentoring sessions for 10 sales agents to motivate, and encourage personal development.
• Collaborated with the Field Manager to develop business strategies, action plans, and creative solutions throughout marketing campaigns.

• Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
• Renewed existing accounts by forging strong relationships with decision-makers and influencers within client organizations.
• Managed a portfolio of 40 key accounts, ensuring high customer satisfaction, and retention levels.
• Resolved client issues and complaints, ensuring client satisfaction.