Summary
Overview
Work History
Education
Skills
Timeline
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Raghav Mittu

Hamilton,Ontario

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Motel 6
Burlington, Ontario
09.2024 - Current
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Cashier

Ultramar
Hamilton, Ontario
11.2023 - 09.2024
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

Bachelor of Computer Science - Computer Science

Algoma University
Brampton, ON
12-2025

Skills

  • Customer relationship management
  • Effective communication
  • Problem solving
  • Business operations
  • Reception management
  • Verbal communication
  • Inventory management
  • Office supplies inventory management
  • Multi-tasking
  • Cash handling
  • Problem-solving skills
  • Time management
  • Active listening
  • Multitasking and organization
  • Payment processing

Timeline

Front Desk Receptionist

Motel 6
09.2024 - Current

Cashier

Ultramar
11.2023 - 09.2024

Bachelor of Computer Science - Computer Science

Algoma University

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Raghav Mittu