Bryce Whitney
East St Paul
Summary
Senior Facilities Maintenance Coordinator with comprehensive experience in maintaining and optimizing building assets. Proficient in coordinating preventive maintenance schedules and addressing repair needs promptly. Known for strong teamwork, adaptability, and commitment to achieving operational excellence through effective problem-solving and resource management.
Overview
7
7
years of professional experience
Work History
Senior Facilities Maintenance Coordinator
The North West Company
01.2024 - Current
- Assists with maintenance processes and programs for all corporate facilities
- Perform cost effective maintenance expenditures
- Coordinate facility related projects and ensure corporate standards and cost controls are adhered to
- Assist in the management of environmental and emergency response programs
- Assist with ongoing fixed asset inventories and preventative maintenance schedules
- Maintain all asset records through a Web-based asset management system
Residential Property Manager/Mentor
Broadstreet Properties
12.2021 - 12.2023
- Provides onsite mentorship an training
- Manages daily on-site operations, rent collections, leasing maintenance and applications
- Ensures vacancy goals are met and maintains top-level tenant satisfaction
- Handles resident complaints and expedites maintenance requests
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
Senior Customer Experience Associate
Scotiabank
01.2021 - 12.2021
- Developed and actualized customer service initiatives to decrease wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Demonstrated products to customers and created customer awareness, interest and sales
Collections Advisor
Scotiabank
06.2020 - 01.2021
- Reasoned with customers and attempted to negotiate full balance payments
- Answered high frequency inbound/outbound calls in a busy, fast paced global call centre
- Reviewed collection reports to determine status and amounts of outstanding balances
Universal Banker
Scotiabank
12.2017 - 06.2020
- Responsible for the sale and execution of accounts and credit products
- Created product interest by actively cross-selling products and services
- Developed strong relationships with new and existing clients to improve business and meet goals
Education
High School Diploma -
Springfield Collegiate
Oakbank, MB06.2012
Skills
- Documentation and Reporting
- Product and Service Sales
- Collections
- Work order management
- Asset Management
- Project Management
- Organizational Planning and Prioritizing
Hobbies
In my personal time I enjoy spending weekends out at my family cabin in Malachi, Ontario - where my family and I enjoy fishing and other outdoor activities. My partner and I spend lots of our time on home improvement projects, cooking and cheering for the Winnipeg Jets!
Timeline
Senior Facilities Maintenance Coordinator
The North West Company
01.2024 - Current
Residential Property Manager/Mentor
Broadstreet Properties
12.2021 - 12.2023
Senior Customer Experience Associate
Scotiabank
01.2021 - 12.2021
Collections Advisor
Scotiabank
06.2020 - 01.2021
Universal Banker
Scotiabank
12.2017 - 06.2020
High School Diploma -
Springfield Collegiate
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