Briana Sturgeon

Internship - 105 hours

• Completed patient intake and updated charts in Accuro EMR.
• Assisted with appointment coordination and patient communication in person and by phone.
• Prepared, cleaned, and restocked exam rooms to support efficient clinic operations.
• Supported providers with administrative tasks while maintaining confidentiality and professionalism.
• Contributed to a welcoming, supportive, and patient-centered care environment.

• Performed daily setup and teardown of machinery, ensuring optimal performance and efficiency.
• Conducted routine maintenance and troubleshooting of machines to prevent downtime and ensure continuous operations.
• Monitored equipment performance, making adjustments as needed to maintain safety and productivity.
• Regularly cleaned and sanitized tools and equipment to ensure compliance with health and safety standards.

• Managed the intake and processing of incoming client orders, ensuring accurate documentation and timely delivery.
• Collaborated with design and production to review and revise print designs and order specifications.
• Diagnosed and addressed mechanical issues on various print machines, troubleshooting to resolve problems and maintain production efficiency.
• Accurately entered and processed customer orders into the system for billing and invoicing purposes.
• Delivered prints to clients, ensuring timely arrival and adherence to schedule.
• Maintained accurate delivery logs and provided exceptional customer service during each interaction.

• Detail and quality-oriented professional, ensuring the production of products free of defects by meticulously testing and auditing productions process.
• Multi-tasked to keep all assigned projects running effectively and efficiently. Reviewed completed orders for quality and accuracy.
• Performed regular maintenance on press machinery to optimize performance.
• Training new team members on procedures and systems.

• Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Coached fellow workers to operate machines properly and comply with safety procedures.
• Performed general equipment maintenance and repair to minimize downtime.
• Follow safety and sanitation protocols.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Greeted customers and provided timely and courteous food and beverage services.
• Operated cash register and processed payments.
• Trained new team members.
• Maintained a clean and safe work environment.