BLAKE PELMON
Beaumont,CA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
12
12
years of professional experience
Work History
Sales Representative
Revive West
05.2018 - Current
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
Call Center Representative
Redwood Scientific Technology
05.2016 - 05.2018
- Responded to telephone and in-person requests for information.
- Presented latest merchandise to prospective buyers.
- Collected and processed payments.
- Submitted and tracked orders.
- Resolved customer concerns promptly to maintain satisfaction.
Call Center Represenative
Cloud Marketing
06.2013 - 09.2015
- Effectively managed a high-volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Defused volatile customer situations calmly and courteously.
- Solved unresolved customer issues.
- Strong leader of customer support staff.
Installation Technician/Sales Associate
AT&T
01.2012 - 12.2013
- Installed and configured new equipment and systems according to company standards.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Teamed with partners to close deals for sales development.
- Identified consumer interests and key market identifies for new accounts.
Education
Associate of Science - Information Technology
ITT Technical Institute
San Bernardino, CA01.2012
Skills
- Skilled in call center operations
- Customer interface expertise
- Multi-line phone operation proficiency
- Strong problem solving aptitude
- Persuasive speaker
- Active Listening Skills
- Team Player
- Troubleshooting Skills
- Center Management Experience
- High Call Volume
- Data Entry
Timeline
Sales Representative
Revive West
05.2018 - Current
Call Center Representative
Redwood Scientific Technology
05.2016 - 05.2018
Call Center Represenative
Cloud Marketing
06.2013 - 09.2015
Installation Technician/Sales Associate
AT&T
01.2012 - 12.2013
Associate of Science - Information Technology
ITT Technical Institute
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