Todd Bowles
Beaumont
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Di-Corp
11.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Inside Sales Representative
Alberta Industrial Controls & Drives
02.2023 - 11.2023
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and selected correct products based on customer needs, product specifications and applicable regulations.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Quoted prices, credit terms and other bid specifications.
- Generated advertising brochure for vendor use.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Build relationships with customers and community to promote long term business growth.
Heavy Equipment Operator
ReEarth Corp.
02.2019 - 01.2023
- Operated a range of heavy equipment (excavators, bulldozers, skid-steer and dump truck) on a regular basis with advanced skill.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with a team of operators.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Assisted team in setting up and dismantling equipment and tools to use for welding, pumping, and other tasks around the yard.
Education
Bachelor of Management - Management and leadership
Concordia University of Edmonton
01.2020
Skills
- High level of accountability, time management, and willingness to learn all aspects of the business
- Customer Relationship Management
- Meeting goals
- Completing tasks effectively and timely
- Developing solutions
- Drive to continue learning for professional and personal growth
- Salesforce CRM
Timeline
Inside Sales Representative
Di-Corp
11.2023 - Current
Inside Sales Representative
Alberta Industrial Controls & Drives
02.2023 - 11.2023
Heavy Equipment Operator
ReEarth Corp.
02.2019 - 01.2023
Bachelor of Management - Management and leadership
Concordia University of Edmonton
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