Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Christina Moreno

Beaumont

Summary

Highly motivated candidate dedicated to continuous knowledge expansion and contributing to business growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bail Bond Agent

Bail Hotline Bail Bonds
Riverside
09.2013 - 03.2024
  • Provided guidance and advice to family members of incarcerated individuals regarding legal processes.
  • Evaluated applications, ran credit checks, conducted background checks, and assessed collateral on homes and vehicles.
  • Negotiated payment arrangements and settlements.
  • Received and posted payments on loan accounts.
  • Organized paperwork related to bonds, and ensured the accuracy of all documents prior to releasing clients on bond.
  • Drafted letters, contracts, affidavits, and other legal documents related to bail bonds.
  • Conducted defendant interviews at the jails.
  • Represented company at hearings relating to cases involving defendants released on bond.
  • Conducted court and jail postings.
  • Communicated with law enforcement, court clerks, and attorneys daily.
  • Directed the organization's overnight operations. Oversaw 33 offices across California.
  • Led a team of 20+ employees, ensuring high productivity, and excellent customer service.
  • Counted safe, and made cash deposits at the bank.
  • Created monthly reports for executives, summarizing operational performance metrics.
  • Trained, supervised, evaluated, and mentored team members.
  • Scheduled.
  • Analyzed customer feedback data to develop action plans for improving the services offered.
  • Conducted regular meetings with staff to discuss progress and identify areas for improvement.

Medical Assistant

QTC Management
Riverside
01.2010 - 08.2012
  • Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
  • Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
  • Organized patient charts before each day's clinic sessions began.
  • Performed EKGs, audiograms, and other diagnostic tests as requested by the physicians.
  • Performed venipuncture, labeled, stored, and prepared laboratory specimens for analysis, and organized lab results for review by the physicians.
  • Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
  • Greeted patients, answered phones, scheduled appointments, and ordered supplies.
  • Ensured that all instruments used during exams were cleaned properly after each use.

Education

High School Diploma -

Gorman
Redlands, CA
06-2006

Skills

  • Customer service and support
  • Data entry and filing
  • Typing speed 50 WPM
  • Team leadership
  • Bail bond processing
  • Credit analysis
  • Legal document drafting
  • Negotiation skills
  • Background investigation
  • Court representation
  • Training and mentoring
  • Cash management
  • Stress tolerance
  • Call center operations

Accomplishments

  • 11 Top Agent Awards from 2014-2023

Certification

  • bail license 2014-2026
  • medical assistant 2009

References

References available upon request.

Timeline

Bail Bond Agent

Bail Hotline Bail Bonds
09.2013 - 03.2024

Medical Assistant

QTC Management
01.2010 - 08.2012

High School Diploma -

Gorman

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Christina Moreno