Christina Moreno
Beaumont
Summary
Highly motivated candidate dedicated to continuous knowledge expansion and contributing to business growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bail Bond Agent
Bail Hotline Bail Bonds
Riverside
09.2013 - 03.2024
- Provided guidance and advice to family members of incarcerated individuals regarding legal processes.
- Evaluated applications, ran credit checks, conducted background checks, and assessed collateral on homes and vehicles.
- Negotiated payment arrangements and settlements.
- Received and posted payments on loan accounts.
- Organized paperwork related to bonds, and ensured the accuracy of all documents prior to releasing clients on bond.
- Drafted letters, contracts, affidavits, and other legal documents related to bail bonds.
- Conducted defendant interviews at the jails.
- Represented company at hearings relating to cases involving defendants released on bond.
- Conducted court and jail postings.
- Communicated with law enforcement, court clerks, and attorneys daily.
- Directed the organization's overnight operations. Oversaw 33 offices across California.
- Led a team of 20+ employees, ensuring high productivity, and excellent customer service.
- Counted safe, and made cash deposits at the bank.
- Created monthly reports for executives, summarizing operational performance metrics.
- Trained, supervised, evaluated, and mentored team members.
- Scheduled.
- Analyzed customer feedback data to develop action plans for improving the services offered.
- Conducted regular meetings with staff to discuss progress and identify areas for improvement.
Medical Assistant
QTC Management
Riverside
01.2010 - 08.2012
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Performed EKGs, audiograms, and other diagnostic tests as requested by the physicians.
- Performed venipuncture, labeled, stored, and prepared laboratory specimens for analysis, and organized lab results for review by the physicians.
- Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
- Greeted patients, answered phones, scheduled appointments, and ordered supplies.
- Ensured that all instruments used during exams were cleaned properly after each use.
Education
High School Diploma -
Gorman
Redlands, CA06-2006
Skills
- Customer service and support
- Data entry and filing
- Typing speed 50 WPM
- Team leadership
- Bail bond processing
- Credit analysis
- Legal document drafting
- Negotiation skills
- Background investigation
- Court representation
- Training and mentoring
- Cash management
- Stress tolerance
- Call center operations
Accomplishments
- 11 Top Agent Awards from 2014-2023
Certification
- bail license 2014-2026
- medical assistant 2009
References
References available upon request.
Timeline
Bail Bond Agent
Bail Hotline Bail Bonds
09.2013 - 03.2024
Medical Assistant
QTC Management
01.2010 - 08.2012
High School Diploma -
Gorman