Becky Kershaw
Certified Travel Consultant 519 403 6808 bkershaw17@gmail.com
Tillsonburg,ON
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in various sides of the travel industry from airline, to tour operator,to front line agent.
Overview
46
46
years of professional experience
Work History
Certfied Travel Consultant
The Travel Agent Next Door
06.2016 - Current
- Boosted client satisfaction by providing personalized travel recommendations and offering unique experiences tailored to individual preferences.
- Streamlined booking processes for quicker turnaround times, enhancing overall client experience.
- Assisted in the training of new agents by sharing knowledge on best practices and key industry trends.
- Organized group tours that catered to various interests, creating unforgettable experiences for clients while maximizing profits for the agency.
- Educated clients on essential travel documents such as passports, visas, vaccination requirements among others as needed per destination guidelines.
Sales Representative - Atlantic Canada
George N Jackson Ltd.
07.2006 - 12.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Travel Manager
Sears Travel
06.1993 - 06.2006
- Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Helped customers with passport and visa applications.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
Sales Representative/ Customer Service Agent
Canadian Airlines And Canadian Holidays.
04.1978 - 06.1993
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
Travel And Tourism - Travel And Tourism
Westervelte Travel Institute
London, ONHigh School Diploma -
Annandale High School
Tillsonburg, Ontario 06.1976
Skills
- Friendly and outgoing
- Reliable and punctual
- Retail knowledge
- Pricing and shelf labeling
- Visual Merchandising
- Merchandise planning
- Vendor Relations
- Attention to Detail
- Flexible Schedule
Accomplishments
- Nominated for Peer to Peer Award with the Travel Agent Next Door in 2020, 2021, 2022
Timeline
Certfied Travel Consultant
The Travel Agent Next Door
06.2016 - Current
Sales Representative - Atlantic Canada
George N Jackson Ltd.
07.2006 - 12.2015
Travel Manager
Sears Travel
06.1993 - 06.2006
Sales Representative/ Customer Service Agent
Canadian Airlines And Canadian Holidays.
04.1978 - 06.1993
Travel And Tourism - Travel And Tourism
Westervelte Travel Institute
High School Diploma -
Annandale High School
Similar Profiles
Jennifer NajakJennifer Najak
Independent Contractor Travel Agent at Self Employed (Hosted The Travel Agent Next Door)Independent Contractor Travel Agent at Self Employed (Hosted The Travel Agent Next Door)
Dayna GuayDayna Guay
Travel Consultant at The Travel Agent Next DoorTravel Consultant at The Travel Agent Next Door
MIKKETA GRANTMIKKETA GRANT
CHIEF TRAVEL CONSULTANT at Archer Travel Service- Home Based Travel AgentCHIEF TRAVEL CONSULTANT at Archer Travel Service- Home Based Travel Agent