Ramandeep Kaur
Dartmouth,NS
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Sales Associate
Mark's
08.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Assistant Store Manager
Mr.Sub
03.2024 - 04.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Cashier
Walmart
11.2022 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Enhanced store security by identifying and reporting suspicious activities.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
Education
No Degree - Supply Chain Management
St. Lawrence College
Scarborough, ON, CA12-2023
No Degree - International Business Management
St. Lawrence College
Scarborough, ON, CA04-2022
Bachelor of Commerce - Business Accountancy
Punjabi University
Patiala, Punjab04-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Relationship building
- Store opening and closing
- Retail store operations
- Inventory tracking
- Policy and procedure adherence
- Excellent communication skills
- Positive and professional
- Reliable and responsible
- Team collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
Mark's
08.2025 - Current
Assistant Store Manager
Mr.Sub
03.2024 - 04.2025
Cashier
Walmart
11.2022 - 10.2023
No Degree - Supply Chain Management
St. Lawrence College
No Degree - International Business Management
St. Lawrence College
Bachelor of Commerce - Business Accountancy
Punjabi University
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