Kateryna Hvazava

• Answered customers' questions about products, prices and availability.

• Identified opportunities and strategies to increase sales.

• Supervised the daily activities of the sales team to ensure tasks were completed.

• Resolved customer complaints regarding sales and service.

• Developed and maintained relationships with key clients by providing outstanding customer service.

• Resolved customer complaints in a timely manner while maintaining excellent customer relations.

• Provided guidance and mentorship for junior-level staff members.

• Facilitated communication between various teams within the organization ensuring effective collaboration between

• Tracked shipments from origin through destination using various tracking systems.

• Reviewed physician's orders for accuracy prior to filling; consulted with prescribers if necessary.
• Ordered and purchased pharmaceutical supplies, medical supplies, or drugs, maintaining stock, and storing and
handling properly.
• Checked prescriptions for proper contents and labeling.
• Provided excellent customer service by assisting customers with medical-related issues and providing healthcare
counseling.
• Counseled patients on safe medication usage including side effects, warnings and precautions and storage
instructions.

• Provided information and advice regarding drug interactions, side effects, dosage, and proper medication storage.
• Drove high level of inventory quality, keeping close inspection of returns and out-of-date products.
• Offered health promotion or prevention activities, such as training people to use blood pressure devices or diabetes
monitors.
• Managed inventory control systems to ensure adequate supplies of medications are available at all times.
• Managed pharmacy operations, including inventory management, cashiering, customer service, and staff scheduling.

• Reviewed physician's orders for accuracy prior to filling; consulted with prescribers if necessary.
• Ordered and purchased pharmaceutical supplies, medical supplies, or drugs, maintaining stock, and storing and
handling properly.
• Checked prescriptions for proper contents and labeling.
• Managed pharmacy operations, including inventory management, cashiering, customer service, and staff scheduling.
• Identified potential adverse drug interactions or contraindications that could result from multiple drug therapy
regimens.

• Unpacked, sorted, counted, and labeled incoming merchandise, including items requiring special handling or
refrigeration.
• Operated cash register to process cash and credit sales.
• Answered telephones professionally and responded appropriately to customer needs or requests.
• Answered pharmacy calls and assisted customers by phone.
• Restocked storage areas, replenishing items on shelves.
• Assisted pharmacist with locating necessary orders and medications.
• Greeted customers and helped them locate merchandise.
• Compounded, packaged and labeled pharmaceutical products, under direction of pharmacist.
• Monitored pharmacy window and assisted customers with questions, prescriptions and appointments.
• Utilized computer systems for entering patient data, processing orders and resolving discrepancies.
• Operated register to conduct cash and credit sales.
• Received, store, and inventory pharmaceutical supplies and medications, check for out-of-date medications and
notified pharmacist when inventory levels were low.

• Kept workspace neat, clean, and organized at all times for safety purposes.
• Packed items into boxes according to size and weight restrictions specified by shipping company.
• Collaborated with colleagues to complete daily packing goals.
• Verified accuracy of orders and ensured proper product labeling.
• Assisted in physical inventories on a regular basis.
• Organized stockroom shelves by restocking merchandise as required.
• Accurately packed pharmaceuticals into boxes and containers, ensuring correct labeling and expiration dates.