Arun Stiles
General Manager
Victoria,BC
Summary
Service-focused Restaurant Industry professional dedicated to delivering positive customer experiences to promote loyalty and repeat business. Award-winning leader with sound judgment, quick problem solving skills, good planning abilities, and interpersonal communication strengths.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Mr Mikes Steakhouse Casual
Victoria , BC
09.2017 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw all personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Mastered food preparation and customer-facing roles to properly train staff in any department.
- Reconciled cash and credit card transactions to maintain accurate records.
Sales Associate
Best Buy
Victoria , BC
04.2017 - 01.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Barista Supervisor
Serious Coffee
Mill Bay , BC
07.2015 - 08.2017
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, and thorough cleanliness and sanitation of space.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
Trade Certification - Welding Level C
Camosun College
Victoria, BC 01.2014 - 09.2014
High School Diploma -
Frances Kelsey Secondary School
Mill Bay, BC 09.2010 - 06.2014
Skills
Deadline-oriented
undefinedAccomplishments
Above and Beyond Leadership Award - 2020
Awarded by Mr Mikes Head Office to the individual leader, from locations across the country, that exemplified the values of Mr Mikes and actively cultivates the best culture amongst staff.
Timeline
General Manager
Mr Mikes Steakhouse Casual
09.2017 - Current
Sales Associate
Best Buy
04.2017 - 01.2020
Barista Supervisor
Serious Coffee
07.2015 - 08.2017
Trade Certification - Welding Level C
Camosun College
01.2014 - 09.2014
High School Diploma -
Frances Kelsey Secondary School
09.2010 - 06.2014
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