ARJAY MACAPAGAL
Summary
Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring hardworking nature, positive attitude and dependable abilities to new position with increased responsibility.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
Coastal Coffee Ltd. o/a Tim Hortons
09.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
Phlebotomist/Swabber
HOMELABPH
02.2022 - 01.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Nursing Assistant
Emilio Aguinaldo College Medical Center
03.2019 - 11.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Assistant Administrative Manager
Katayama Machinery Philippines Inc.
08.2014 - 08.2015
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Acted as a liaison between senior executives and their direct reports while maintaining open lines of communication.
- Oversaw daily office operations, ensuring smooth workflow and timely completion of tasks.
- Implemented cost-effective solutions for office supply procurement, reducing expenses without compromising quality or functionality.
- Developed comprehensive filing systems to maintain organized documentation for easy retrieval when needed.
Education
Bachelor of Science - Nursing
Emilio Aguinaldo College Manila
Philippines04-2010
Skills
- Customer service
- Accuracy and efficiency
- Team player
- Quick learner
Certification
STANDARD FIRST AID AND BASIC LIFE SUPPORT – CPR WITH AED
October 19, 2019
Philippine Red Cross - Cavite Chapter
Dasmarinas, Cavite, Philippines
Timeline
Food Counter Attendant
Coastal Coffee Ltd. o/a Tim Hortons
09.2024 - Current
Phlebotomist/Swabber
HOMELABPH
02.2022 - 01.2023
Nursing Assistant
Emilio Aguinaldo College Medical Center
03.2019 - 11.2021
Assistant Administrative Manager
Katayama Machinery Philippines Inc.
08.2014 - 08.2015
Bachelor of Science - Nursing
Emilio Aguinaldo College Manila
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