Ariane Joy Kempis
Whitehorse,YT
Summary
Dynamic and results-driven professional with extensive experience in food service and management. Proven ability to enhance customer satisfaction through effective communication and adherence to food service standards. Skilled in inventory monitoring and team collaboration, ensuring operational efficiency and high-quality food preparation.
Overview
17
17
years of professional experience
Work History
Food Counter Attendant
McDonald's Whitehorse
Whitehorse, YT
09.2023 - Current
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of dining area and food preparation stations.
- Prepared and assembled food orders according to company standards.
- Assisted in training new staff on operational procedures and customer service techniques.
- Monitored inventory levels and communicated restocking needs to management.
- Ensured compliance with food safety regulations during food handling and storage.
- Resolved customer inquiries and concerns, enhancing overall satisfaction rates.
- Collaborated with team members to improve workflow efficiency during peak hours.
Assistant Manager
Gel's Kitchen Specials
Philippines
06.2019 - 01.2021
- Managed daily operations to ensure efficient kitchen workflow and high-quality food preparation
- Assisted in training and mentoring new staff on kitchen procedures and safety protocols
- Coordinated inventory management to optimize stock levels and minimize waste
- Implemented standard operating procedures to enhance consistency in food quality
- Analyzed customer feedback to improve menu offerings and overall dining experience
Accounting Assistant
L.C Bigmak Burger Inc.
Tarlac City, Philippines
08.2009 - 04.2010
- Processed accounts payable and receivable transactions, ensuring accuracy and timeliness.
- Maintained general ledger entries, supporting financial reporting and compliance.
- Assisted in budget preparation, contributing to financial forecasting accuracy.
- Collaborated with auditing teams, providing necessary documentation for reviews.
Chamber Maid (On the Job Training)
La Majarica Hotel
Tarlac City, Philippines
02.2009 - 04.2009
- Maintained cleanliness and organization in assigned areas to enhance guest satisfaction.
- Utilized cleaning equipment and supplies effectively for optimal results.
- Conducted thorough inspections to ensure compliance with safety and sanitation standards.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels at all times.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
Pantry/Assistant Stock Clerk
Max's Restaurant
Tarlac City, Philippines
11.2008 - 01.2009
- Prepared and organized pantry items to ensure efficiency in food service operations.
- Maintained cleanliness and safety standards in storage areas and workspaces.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Collaborated with kitchen staff to streamline meal preparation processes and reduce waste.
Education
Associate of Arts - Hotel And Restaurant Management
Tarlac City Colleges Incorporated
Tarlac City, Philippines04-2009
Skills
- Customer service
- Accuracy and efficiency
- Team player
- Quick learner
- Food service standards
- Order processing
- Kitchen support
- Effective communication
- Cleanliness and sanitation
- Inventory monitoring
Languages
English
Full Professional
Timeline
Food Counter Attendant
McDonald's Whitehorse
09.2023 - Current
Assistant Manager
Gel's Kitchen Specials
06.2019 - 01.2021
Accounting Assistant
L.C Bigmak Burger Inc.
08.2009 - 04.2010
Chamber Maid (On the Job Training)
La Majarica Hotel
02.2009 - 04.2009
Pantry/Assistant Stock Clerk
Max's Restaurant
11.2008 - 01.2009
Associate of Arts - Hotel And Restaurant Management
Tarlac City Colleges Incorporated