Amy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Personal Support Worker
Westgate Lodge
02.2019 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Entrusted to handle confidential and sensitive situations in professional matter.
Contract Recruiter
Access Healthcare Staffing Solutions
03.2023 - 06.2023
- Facilitated communication between involved parties to enable timely contract sign-off.
- Responded to inquiries from callers seeking information.
- Identified communication channels to set roadmap to distribute information.
- Identified potential prospects through referrals, cold calling, websites
- Contract recruiting
Personal Support Worker
Victorian Order Of Nurses
06.2013 - 02.2019
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Assistant Billing Supervisor Data Entry Clerk
Meyers Transport
03.2002 - 06.2013
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Corrected data entry errors to prevent duplication or data degradation.
Education
Personal Support Worker Certification - Healthcare
Loyalist College
Belleville, ON06.2013
Brain Basics - Healthcare
Acquired Brain Injury Association
Toronto, ON06.2013
Gpa Certification - Healthcare
Loyalist College of Applied Arts And Technology
Belleville, ON06.2013
Palliative Care Certification - Healthcare
Local Health Integration Network
06.2013
Skills
- Patient Care
- Clinical Documentation
- Privacy and Confidentiality
- Database Entry
- Word Processing
- Compassion and Empathy
- Active Listening
- Attention to Detail
- Self-Motivated
- Organization and Time Management
Languages
English
Full Professional
Timeline
Contract Recruiter
Access Healthcare Staffing Solutions
03.2023 - 06.2023
Personal Support Worker
Westgate Lodge
02.2019 - Current
Personal Support Worker
Victorian Order Of Nurses
06.2013 - 02.2019
Assistant Billing Supervisor Data Entry Clerk
Meyers Transport
03.2002 - 06.2013
Personal Support Worker Certification - Healthcare
Loyalist College
Brain Basics - Healthcare
Acquired Brain Injury Association
Gpa Certification - Healthcare
Loyalist College of Applied Arts And Technology
Palliative Care Certification - Healthcare
Local Health Integration Network
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD
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