Allison Mailloux
Windsor,ON
Summary
Adept at blending exceptional relationship-building skills with clinical documentation expertise, significantly enhanced patient care at Bayshore Home Health. Leveraging proficiency in dementia care and emotional support, improved quality of life for clients, surpassing employer expectations without exceeding a 5% error rate in healthcare documentation.
Compassionate PSW with background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore Home Health
08.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Educated family members on best practices for supporting their loved one''s needs at home.
- Assisted patients with self-administered medications.
Construction Worker
Empire Roofing Corporation
04.2002 - 06.2017
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
- Negotiated with suppliers to secure materials at competitive prices, impacting bottom line positively.
Education
Pharmacy Assistant - Pharmacy Assistant
Trios College
None07-2025
Personal Support Worker - Personal Support Woker
Westervelt Collage
Windsor, ON06-2018
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Privacy and confidentiality
- Patient care
- Palliative care
- Housekeeping tasks
- Relationship building
- Medication organization
- Client relationship management
- Clinical documentation
- Assistive technology
- Healthcare documentation
- Household organization
- First aid and safety
- Multitasking and organization
- Personal safety awareness
- PPE usage
- End-of-life care
- Documentation
- Hoyer lifting equipment
- Incident reporting
- Flexible schedule and availability
- Data entry
- Answering customer questions
- Medication dispensing
- Computer savvy
Languages
English
Full Professional
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Basic Life Support (BLS) Certification - American Heart Association.
- Adult CPR/AED certification – American Red Cross.
- Palliative Care Certification – Center to Advance Palliative Care.
Timeline
Personal Support Worker
Bayshore Home Health
08.2018 - Current
Construction Worker
Empire Roofing Corporation
04.2002 - 06.2017
- First Aid Certification - American Red Cross or St John Ambulance.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Basic Life Support (BLS) Certification - American Heart Association.
- Adult CPR/AED certification – American Red Cross.
- Palliative Care Certification – Center to Advance Palliative Care.
Pharmacy Assistant - Pharmacy Assistant
Trios College
Personal Support Worker - Personal Support Woker
Westervelt Collage
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