AHMADOU GITTEH
Ottawa,ON
Summary
Accomplished Data Analyst with a proven track record at Immigration Refugees and Citizenship Canada (IRCC), enhancing data-driven decision-making and operational efficiency. Demonstrated expertise in data analysis and visualization, along with strong customer relationship management skills. Developed and implemented innovative analytical tools that significantly improved the capabilities of program officers and investigative analysts. Committed to leveraging data insights to drive strategic initiatives and operational success.
Overview
6
6
years of professional experience
Work History
Data Analyst
Immigration Refugees and Citizenship Canada (IRCC)
Ottawa, Canada
11.2022 - 02.2023
- Created tools for program officers and Investigative Analysts to use
- Developed programs and procedures for Program Officers and Investigative Analysts with Immigration to follow
- Created e-trackers for monitoring and evaluation purposes for the POs and IAs
- Gathered, cleaned, and analyzed data for regional and national offices within the Case Management Branch of IRCC
- Advised and guided management and staff on data and tool-related matters within the Case Management Branch of IRCC
Assistant Store Manager
Cash Money Inc.
Ottawa, Canada
03.2019 - 12.2022
- Deputized for the store manager and mostly ran the stores in the afternoon
- Worked with the manager to hire and train over 10 staff members
- Responsible for scheduling the staff for shift work as well as preparing quarterly budgets for store operations
- Assisted clients with step-by-step loan applications over the phone
- Contributed to the team's success by meeting all monthly goals
- Ensured the store complied with policy and financial regulatory standards
- Provided coaching and support to staff whose performance was below standards
- Managed a total annual budget of over $500,000
- Approved lines of credit for clients up to $10,000 and maintained a clean disciplinary record
- Ensured all financial documentation was properly completed and sent to head office on time
Information Assistant
Elections Ontario
Ottawa, Canada
05.2022 - 06.2022
- Assisted with setting up computers for poll clerks and ensured their needs were met
- Worked with voters to make sure they voted correctly and as easily as possible
- Directed voters to the correct polls and voting stations
- Worked closely with the supervisor to ensure staffing availability was met
Senior Client Specialist
Cash Money Inc.
Ottawa, Canada
01.2017 - 02.2019
- Developed strong relationships with customers by uncovering their individual needs and providing effective financial solutions
- Assisted clients with step-by-step loan applications over the phone
- Contributed to the team's success by meeting all monthly goals
- Ensured all financial documentation was properly completed and sent to head office on time
- Took minutes of quarterly meetings and provided summary notes to the manager
- Listened to client grievances and reported them to the store manager for resolution
Education
Bachelor of Mathematics - Major in Statistics
Carleton University
Ottawa, ON04.2020
Bachelor of Computer Science -
Carleton University
Ottawa, ONSkills
- Data analysis
- Data visualization
- Database management
- Statistical modeling
- Reporting tools
- Customer relationship management
- Structured query language (SQL)
- Python programming
- MS Excel
- Statistical analysis
- Relational databases
- SQL databases
Volunteer Experience
President, The Gitteh Foundation, Ottawa, ON, 01/01/11, Present, Founded a non-profit charity organization that educates orphans in The Gambia., Organized council meetings and planned activities to promote the Foundation and raise funds., Tracked cash flows into and out of the Foundation’s account., Raised awareness of children's rights to education., Provided funding to boarding schools for sanitary materials for students.
Accomplishments
- I was student representative for Faculty of Mathematics at Carleton University at the University students's association. I was also a mentor for International students with Carleton University
Timeline
Data Analyst
Immigration Refugees and Citizenship Canada (IRCC)
11.2022 - 02.2023
Information Assistant
Elections Ontario
05.2022 - 06.2022
Assistant Store Manager
Cash Money Inc.
03.2019 - 12.2022
Senior Client Specialist
Cash Money Inc.
01.2017 - 02.2019
Bachelor of Mathematics - Major in Statistics
Carleton University
Bachelor of Computer Science -
Carleton University
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