Zola Wu
Richmond,CA
Summary
Software engineering rigor applied to culinary precision, ensuring food safety and workflow efficiency to guarantee timely service
Overview
7
7
years of professional experience
Work History
Suchef trainer
Boy with a knife
Richmond, British Columbia
10.2025 - 01.2026
- Prepared and portioned daily deli items including fresh salads and soups, ensuring consistent quality and presentation.
Food preparation tasks such as making sauces, dressings, and stocking backup ingredients to support smooth kitchen operations.
Assembled and packed catering orders , maintaining food safety and hygiene standards
Chef De Partie
Cafe&Life.co
, Canada
10.2024 - 10.2025
- Streamlined standardized processes and dynamic task allocation to handle peak service periods, ensuring 95% of orders were completed within 15 minutes.
- Optimized inventory control and procurement by implementing FIFO and precise weekly ordering and inventory management through daily tracking, reducing ingredient waste by 15%.
- Implemented mise-en-place plans and established clear station priorities through team communication.
Cake Decorator
Mai Mai Cake Store
, China
04.2024 - 09.2024
- Helped bakery to achieve 90% customer's satisfaction rating and increased custom cake orders by 20% through making batters or dough efficiently and decorated cakes meticulously using cream frosting, piping techniques, introducing innovative patterns and flavor based on customer feedback and requests.
- Through the use of color theory and piping techniques to make customized graduation and birthday cakes tailored to each customer's preference, I successfully helped to increase customer retention rate by 20% and 10% boost in monthly revenue.
Pastry Cook
ByteDance
, China
05.2023 - 04.2024
- Improved customer's satisfaction by 20% by preparing and following instructions different types of icing and pastry cream for the company's large-scale annual events, working closely with event planners to meet tight deadlines while adhering to strict food safety regulations.
- Achieved a 90% satisfaction rate for company activities by producing and presenting various flavors of biscuits and pies weekly for 1 consecutive year. I actively communicated with the catering team to ensure timely delivery of the catered goods.
Product Quality Assurance Engineer
ByteDance
, China
03.2021 - 04.2024
- Increased user feedback by 15% by providing innovative video shooting methods and equipment suggestions, and publishing patents domestically and internationally.
- Increased weekly active creator from 26, 900 to 118, 700 and boosted customer'satisfaction score by 12% by driving the performance optimization of the domestic app Xigua Video, reducing download and installation time.
Junior Software Engineer
MAKA Interactive Technology Co., Ltd
Beijing, China
05.2019 - 01.2021
- Developed a voting system for MAKA WeChat Official Account, with backend framework to ensure system stability and good response rate in high-concurrency scenarios.
- The voting system contributed to an 80% increase in daily active users on the WeChat Official Account; during the voting period, we achieved a daily vote count of 50, 000 and saw a 150% rise in new followers.
- Utilized real-time data processing through Redis streams for live voting data display and employed MySQL for the long-term storage of data, including user profiles and voting records.
Education
Applied Computer Technology -
NanKai Universtiy
06.2022
Skills
- Culinary techniques
- Food Preparation
- Food handling
- Safety compliance
- Quality checks
- Product quality
- Kitchen experience
- Kitchen maintenance
- Cost control
- Excel automation
- Time management
- Effective communication
- Customer experience
- Strong work ethic
Timeline
Suchef trainer
Boy with a knife
10.2025 - 01.2026
Chef De Partie
Cafe&Life.co
10.2024 - 10.2025
Cake Decorator
Mai Mai Cake Store
04.2024 - 09.2024
Pastry Cook
ByteDance
05.2023 - 04.2024
Product Quality Assurance Engineer
ByteDance
03.2021 - 04.2024
Junior Software Engineer
MAKA Interactive Technology Co., Ltd
05.2019 - 01.2021
Applied Computer Technology -
NanKai Universtiy