Driven by achievement, I seek a position where technical and interpersonal skills can be utilized. I am searching for an opportunity that challenges these skills while promoting mutual success.
Overview
5
5
years of professional experience
Work History
Mortgage Agent Level 1
Akal Mortgages Inc.
01.2023 - Current
Meet with clients to understand their financial goals, assess their eligibility for a mortgage, and advise them on suitable mortgage products and options
Stay up-to-date on various mortgage products offered by different lenders, including interest rates, terms, and conditions
Analyze and compare different options to find the best fit for your clients' needs
Develop and maintain strong relationships with real estate agents, lenders, and other industry professionals to facilitate smooth transactions and gain access to better mortgage deals for your clients
Negotiate with lenders on behalf of your clients to secure competitive interest rates, favorable terms, and conditions
Assist clients throughout the term of their mortgage by providing guidance on refinancing, renewals, prepayment options, and other relevant financial matters.
Transporter
Hightek Carriers
02.2021 - 11.2022
Safely transporting people or goods from one location to another
Keeping accurate records of pick-up and drop-off times, mileage, and any necessary documentation
Reporting any vehicle malfunctions or accidents to the appropriate authorities or supervisor
Providing excellent customer service by being courteous, respectful, and helpful to clients.
Warehouse Associate
Amazon
04.2020 - 12.2020
Prepared orders for shipment by picking, packing and labeling merchandise
Worked safely around moving machinery
Inventory management
Operating machinery
Maintaining a clean and organized work environment.
Technical Support Representative
Shaw
02.2019 - 10.2019
Assisting customers with troubleshooting technical issues and providing solutions
Providing step by step instructions to help customers resolve software, hardware or network related problems
Diagnosing and identifying technical issues by asking relevant questions and actively listening to customers' concerns
Documenting and keeping accurate records of customer interactions, including details of each issue and resolution provided
Collaborating with other team members to find solutions and enhance overall customer support experience.
Education
Post Secondary Diploma - Public Relations
Conestoga College
Kitchener, ON
04.2020
Skills
Lead Generation
Written Communication
Tax Liability Calculation
Time Management
Timeline
Mortgage Agent Level 1
Akal Mortgages Inc.
01.2023 - Current
Transporter
Hightek Carriers
02.2021 - 11.2022
Warehouse Associate
Amazon
04.2020 - 12.2020
Technical Support Representative
Shaw
02.2019 - 10.2019
Post Secondary Diploma - Public Relations
Conestoga College
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