Navjot Malhotra
Brampton,ON
Summary
Resourceful Mortgage Agent known for high productivity and efficiency in task completion. Possess specialized skills in loan origination, financial analysis, and regulatory compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth transactions and client satisfaction.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
15
15
years of professional experience
Work History
Mortgage Agent Level 1
Dominion lending
Brampton
09.2024 - Current
- Developed and recommended personal or commercial loan packages for clients.
- Developed and maintained relationships with local real estate agents.
- Processed payments and monitored delinquencies according to established procedures.
- Updated client account information and records in company databases.
- Kept detailed records regarding approved, denied and received loan applications.
- Reviewed mortgage applications after approval to verify adherence to conditions.
- Helped clients fill out loan applications and find ideal loan options.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Educated clients on the implications of changes in mortgage rates.
- Conducted financial assessments of applicants' creditworthiness and suitability for mortgages.
- Evaluated potential investments against client objectives and risk tolerance.
- Complied applications and paperwork and double-checked for accuracy.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Prepared and reviewed loan agreements to ensure accuracy and completeness.
- Reviewed closing documents to ensure compliance with regulations.
Production Manager
Mc donalds
Brampton, ON
07.2020 - 11.2024
- Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
- Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
- Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Supported audit reviews and initiated corrective actions.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Coordinated with suppliers to ensure timely delivery of materials and components.
- Established and updated production schedules to meet changing demands.
- Reviewed quality control reports monitoring various aspects.
- Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
Sales Manager
Nite carpets
Brampton, ON
02.2010 - 07.2020
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Conducted market research and reported on competitors.
- Gained market share in new sales performance through aggressive team training.
- Coached, developed and motivated team to achieve revenue goals.
- Achieved company growth and brand development through market expansion and sales.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Resolved customer complaints regarding sales and service.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
Education
Bachelor of Commerce -
St. Marks
Delhi IndiaSome College (No Degree) - Business Administration
CIMT
Brampton, ONSkills
- Mortgage plan advising
- Loan package development
- Loan processing
- Document preparation
- Goal oriented
- Credit-worthiness evaluation
- Referral generation
- Closing process requirements
Timeline
Mortgage Agent Level 1
Dominion lending
09.2024 - Current
Production Manager
Mc donalds
07.2020 - 11.2024
Sales Manager
Nite carpets
02.2010 - 07.2020
Bachelor of Commerce -
St. Marks
Some College (No Degree) - Business Administration
CIMT