Saurabh Singla
Markham,ON
Summary
Dedicated and results-driven professional with 8 years of diverse management experience in Canada, including overseeing teams of up to 30-40 employees. Seeking to leverage my expertise to contribute to the financial industry while further expanding my knowledge and skills. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
7
7
years of professional experience
Work History
Mortgage Agent Level 1
8twelve Mortgages
08.2023 - Current
- Briefly describe your responsibilities and achievements in this role.]
- Prepared loan applications for submission to lenders.
- Researched and analyzed market trends to identify potential customers.
- Developed relationships with clients by providing professional advice on mortgage products.
- Conducted financial assessments of applicants' creditworthiness and suitability for mortgages.
- Negotiated with lenders to ensure competitive rates for clients.
- Advised borrowers on the best strategies for managing their debt obligations.
- Maintained customer records, ensuring accuracy and completeness of all data.
- Assessed risk factors associated with different loan products.
Multi-Unit Manager
Boston Pizza
Vaughan, North York
06.2019 - 07.2020
- Managed 2 locations with gross revenues exceeding $4 million each
- Oversaw cash transactions, payroll, staff hiring, inventory, and liquor management
- Maintained restaurant standards, handled budgeting, scheduling, and profit/loss reports
- Organized guest reservations for up to 150 guests and managed menu pricing and food costs.
F&B Supervisor
Courtyard by Marriott
Vaughan, ON
08.2019 - 02.2020
- Supervised daily Food and Beverage (F&B) shift operations, ensuring compliance with policies and standards
- Managed day-to-day operations, monitored quality, and met customer expectations
- Maintained the operating budget and ensured legal obligations were followed
- Developed specific goals and plans, administered performance appraisals, and improved employee retention.
- Conducted regular performance reviews of F&B staff to identify areas of improvement.
Multi-Unit Manager
A&W
Toronto, ON
01.2017 - 05.2019
- Managed 4 different restaurants with sales ranging from $1.5 million to $2.8 million
- Handled cash transactions, staff payroll, and management hiring
- Conducted inventories, maintained food and beverage costs, and achieved high scores in corporate inspections.
Education
BBA - Business Administration - Financial Planning
Seneca College
08.2026
Enrolled in CSC Level 1 Course - Banking And Finance
Canadian Securities Institute
03.2024
License Certificate - Mortgage Agent Level 1
REMIC
04.2023
Diploma In Hospitality Management - Hospitality
Seneca College
08.2019
High School Diploma -
Apollo Public School
Skills
- Software Proficiency: POS systems, Business Accounting, Microsoft Word, PowerPoint, Excel
- Hospitality Software: QSR Web, Opera, MICROS
- Customer Relationship Management (CRM) skills
- Effective Communication: Demonstrated flexibility and leadership, excelling both independently and as part of a team
- Business Development
- Lead Generation
- Credit Analysis
- Prospecting Expertise
- Market Research and Analysis
- Relationship Selling
- Sales Development
- Sales Forecasting
- Negotiation Tactics
- Regulatory Compliance
- Scheduling Oversight
- Client Account Management
- Document Analysis
- Pipeline Management
- Financial Planning
- Financial Advising
- Risk Assessment
- Investment Consulting and Planning
- Mortgage Refinancing
- Mortgage lending requirements
- Strategic planning
- Staff Management
- Policies and procedures
- Business administration
- Budgeting
- Financial Management
- Mathematical calculations
- Verbal and written communication
- Key Performance Indicators
- Sales and marketing
- Schedule optimization
- Project Management
- Business planning
- Operations management
- Job inspections
- Coaching and mentoring
Languages
English
Hindi
Punjabi
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Mortgage Agent Level 1
8twelve Mortgages
08.2023 - Current
F&B Supervisor
Courtyard by Marriott
08.2019 - 02.2020
Multi-Unit Manager
Boston Pizza
06.2019 - 07.2020
Multi-Unit Manager
A&W
01.2017 - 05.2019
BBA - Business Administration - Financial Planning
Seneca College
Enrolled in CSC Level 1 Course - Banking And Finance
Canadian Securities Institute
License Certificate - Mortgage Agent Level 1
REMIC
Diploma In Hospitality Management - Hospitality
Seneca College
High School Diploma -
Apollo Public School
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