Mortgage Agent Level 1
DLC FC Funding
Kingston, Ontario
01.2023 - Current
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Identified lending risks and implemented strategies to reduce loan defaults.
- Collaborated with company teams to expedite loan approval processes.
- Updated client account information and records in company databases.
- Ensured compliance with federal and state lending regulations.
- Improved loan processing times by streamlining application procedures.
- Advised borrowers on the best strategies for managing their debt obligations.
- Monitored loan progress, ensuring timely processing and closing.
- Processed loans with demonstrated mastery of underwriting criteria and best practices.
- Conducted risk assessments on loan applications using predictive models.
- Established and nurtured relationships with real estate agents and other industry professionals.
- Developed relationships with clients by providing professional advice on mortgage products.
- Informed customers of application deadlines, approvals and denials.
- Responded promptly to inquiries from customers regarding their loans.
- Utilized CRM systems to effectively manage client interactions and follow-ups.
- Educated clients on the implications of changes in mortgage rates.
- Prepared and reviewed loan agreements to ensure accuracy and completeness.
- Researched and analyzed market trends to identify potential customers.
- Approved or denied loan applications and explained reasoning behind decisions.
- Analyzed market trends to advise clients on optimal timing for loan applications.
- Facilitated communication between clients, lenders, appraisers, title companies.
- Developed creative solutions to meet clients' needs while adhering to federal regulations.
- Developed loan contracts and explained contract terms to clients.
- Stayed abreast of lending regulations, industry trends and market rates.
- Addressed and resolved applicant and borrower queries throughout the loan cycle.
- Guided applicants through the loan process, from application to closing.
- Compiled documents required for loan approval such as tax returns and bank statements.
- Identified potential risks associated with certain types of loans or borrowers.
- Collected and verified financial information from applicants.
- Provided guidance on the various types of mortgage options available.
- Developed catered loan offers to meet clients' needs.
- Conducted financial assessments of applicants' creditworthiness and suitability for mortgages.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Developed and recommended personal or commercial loan packages for clients.
- Prepared reports for customers with delinquent and irreconcilable accounts.
- Kept detailed records regarding approved, denied and received loan applications.
- Developed and maintained relationships with local real estate agents.
- Processed payments and monitored delinquencies according to established procedures.
- Updated job knowledge by participating in educational opportunities such as webinars or conferences.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
