Enthusiastic and client-focused professional with strong communication skills in English, French, and Creole. Committed to delivering exceptional customer service by addressing client needs with empathy, efficiency, and professionalism. Eager to contribute to a dynamic team where I can support customer satisfaction and build lasting relationships.
Overview
4
4
years of professional experience
Work History
Internship- Legal assistant
Sola's Law Professional Corporation (Canada)
, Canada
09.2024 - 12.2024
Conducted legal research related to Immigration, Family Law, Criminal Law and Small Claims Court using CanLii and Westlaw.
Summarized cases using FILAD and IRAC technique
Assisted clients and communicated with them over the phone and email
Performed administrative duties
Filed client’s documents and filled different court forms
Main Responsibilities:
Imports clerk
Aqualine Logistics Ltd (Mauritius)
, Mauritius
03.2023 - 11.2023
Provided excellent customer service which included greetings, answering diligently and effectively to the customers’ needs
Communicated in French, English and creole with agents and clients for proper handling of shipment
Liaised with customers to obtain and give information about their shipment
Prepared Invoices and issued receipts
Made entries in system and send manifest
Made follow-up of shipments
Performed administrative duties like filing, printing, photocopying and other tasks
Main Responsibilities:
Legal Assistant Trainee
M. Said Baichoo Solicitor Chambers (Mauritius)
, Mauritius
01.2022 - 01.2023
Conducted legal research by using online searches on the Supreme Court Website and went through past case Laws to be more familiar with the working environment
Gathered and analysed research data for both Civil and Criminal cases, prepared case summaries and took notes when attended several Court Sessions.
Assisted Lawyers in preparing Pleadings, legal correspondence, case briefs, Contract, emails, writing advice and other legal documents.
Attended conference with clients and drafted Affidavits
Word processing, filing and other general office and administrative tasks
Main Responsibilities:
Sales & Admin Assistant
Exquisite Spices Ltd (Mauritius)
, Mauritius
09.2020 - 10.2021
Provided administrative support to the team and ensured smooth operation
Prepared reports and other documents
Assist in customer service relationship management
Monitored GPS and highlight irregularities
Monitored and recorded daily attendance of the team and assisted front desks whenever required.
Main Responsibilities:
Education
Diploma - Paralegal
Durham College
Oshawa, Canada
06.2025
BSC (Hons) - Logistics and Transport Management
University of Technology (UTM)
Mauritius
11.2023
Skills
Fast learner
Effective communication in English, Creole and French